On April the 4th 2009, I and my family went into K-Paul's restaurant only because it did not have a line to wait in. We walked and took in the atmosphere and automatically set our standards high for service/food but truly was disappointed because while standing waiting to be seated the bartender was not helpful at all in telling us that we were to order up front, deli styled, so while ordering we were complaining and nippy with each other because were were starving but weren't absolutely mean to the bartender though she wasn't helpful in explaining to my aunt or my grandmother what was in certain dishes, my aunt and grandma were visiting from Scotland and were unfamiliar with some of the food. Once we received our food we weren't happy to be served on foam plates and airplane cutlery, it was ridiculous how much it cost for a CAN of coke , 2 dollars. Also my mother pointed out that the chef or staff weren't wearing any gloves the chef then proceeded to talk about my mother behind her back, saying calling her mean names. As for the food my aunt's egg plant lasagna was laying in a pool a grease, my cousin's potato salad was a glop of pureed eggs and potato, my dad's red beans and rice was tasteless, my Cole slaw wasn't even Cole slaw it was a salad. When we complained to the manager he was very rude and wouldn't hear us out he told us we consumed the food so we weren't entitled to a refund which we weren't even asking for. He said we were rude to the staff, frustrating the bartender to the point of walking off the floor. Not once acknowledged our complaints and walking away but he was going to argue with us. My aunt finally gave in to telling him that we are related to Gordon Ramsey, we don't flaunt it around or anything because it is a shameful thing just to get good service or to be listened to it wasn't until after she let him know that we are related to Gordon Ramsey that he listened to my aunt's complaints of the food and my aunt actually told him how to do lasagna. So just to let you know no one in my family is ever going back to K-Paul's and I will tell people of my bad experience because that is the type of costumer I am when I have really bad experience or really good experience I let people know I spread the word around.