I would never do business with this furneral home less alone recommend it to friends in need of a proper burial for their love ones. My family and I made arrangement for a love one and paid for services upfront. The furneral home were had the responsibility of providing necessary documents to the family (such as death certificates) to say the least and I have yet to received them. I tried contacting owner and staff to get a copy of death certificates, no one responded to my request. My wife services was July 10, 2008. And I still have not received an answer or delivery date of death certificates from furneral home. So I decided to order it online via internet and I got document in mail Sept 23, 2008. Contacted Furneral home to see if documents were received. Furneral staff stated that Death Certificates were still under investigation and had not been registered as of Septemeber 24, 2008. That is a bunch of you know what..... Wonder if I will ever get the records I paid for...Maybe if I owed the them money I would gotten better customer service.