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Keith's Auto Repair & Service

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Business Details

13

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Payment method:
check, debit, all major credit cards
Associations:
BBB
AKA:

Keiths-Auto-Repair-And-Services

Keith's Auto Repair & Svc

Keiths Automobile Repair

Categories:
Auto Repair & Service, Tire Recap, Retread & Repair, Wheels-Aligning & Balancing, Auto Oil & Lube, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Tire Dealers, Automobile Inspection Stations & Services, Brake Repair, Auto Transmission, Auto Transmission Parts, Automobile Parts & Supplies, Used Car Dealers, Automobile Consultants, Automobile Body Repairing & Painting, Automobile Accessories, Mufflers & Exhaust Systems, Clutches, Wheels, Automotive Tune Up Service, Truck Service & Repair, Radiators Automotive Sales & Service, Emissions Inspection Stations
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

Specialties: Cars, Automobiles, Autos

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Reviews

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09/02/2014

Overall

Don't trust this company, they don't stand by their work.



I brought my car in for a oil leak, three months later it's leaking again and these guys won't honor their work. Now I have to take my car at least 25 miles from their shop just so the warranty covers the work.



They maybe friendly at first but don't bash them on Yelp or they won't fix your car if they didn't get it right the first time. I'm sure there great at checking fluids and rotating your tires though.

03/08/2013

Overall

In early January, My wife's car started to make a squealing noise in the engine area. She brought the car to Keith's. The FIRST time they had it, they changed the pulley and belt. The noise was gone and everyone was happy. However, a short time later ( a week or so) the noise returned - exactly as it was before we brought it. The SECOND time they had the car they changed the alternator. I didn't think that particular part would cause a noise like that, but I'm no mechanic, so ok. Well, TWO DAYS later the noise is back, this time worse than ever! This THIRD TIME, I followed my wife to the shop to find out exactly what was going on. After waiting several minutes (all the employees could probably see that we weren't happy) Keith himself appears. The first thing he said was "it sounds worse than it did before." I agreed and told him that we were now $600.00 and 3 trips into this repair and the problem has only gotten worse. He then said that he kept the old alternator to which I replied; "Good, because it seems like the car didn't need it." At that point I was told "not to cop an attitude!" Also, that he would just 'walk away if I did." So, it seems that not only does Keith not know how to fix a car, he also has no idea about customer service!!!! Avoid this shop at all costs!

03/21/2012

Provided by Citysearch - 
Overall
Finally, an Auto Repair Shops' SHOP!

After getting hosed from a few repair shops, it's refreshing to see a shop that cares for it's customers by providing great service, a job well done at a very reasonable price. The place is welcoming, clean and quaint, very professional. Comfortable waiting room with Wi-Fi.
The owner even decorates the place for the seasons.
2 weeks after the repair, I got a post card from Keiths requesting feed back and how much they appreciated my patronage! HIGHLY RECOMMENDED!

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Keith's Auto Repair & Service

4219 Jefferson HwyNew OrleansLA 70121

(504) 837-4965

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Keith's Auto Repair & Service

4219 Jefferson HwyNew OrleansLA 70121

(504) 837-4965

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