When we got to the hotel, we went to park in the lot across the street labeled ""Hotel New Orleans Parking"", it also said ""Public parking $26 per day"". Which is misleading, what they mean is 'Parking $26 per day for everybody, even if you're staying at the Hotel New Orleans'. As we pulled up to the lot, we were told to go check in first... Ummm, Ok. We park in front of the hotel and go to check in. The girl at the desk gives us attitude when we asked a question about the billing for...view morem she told us to fill out... mmmkay. We finish checking in and we are handed a parking tag and told to go park in the lot across the street and schlep our bags back when we've finished parking. Excuse me. What? You don't have a valet to park the car in YOUR lot? Fine. We parked and came back into the hotel... Us: ""Can we have our keys now?"" Girl at desk: ""I already gave you keys"". Us: ""Um, I don't think you did"". Girl at desk: ""Yes I did, you must have lost them already"". Manager: ""Just give them new keys"". Really? REALLY? I'm not making this up. We finally get up to our room after being chastised for not knowing that you have to put the key card in the elevator to make it work. The room has a plaque next to the door on the outside that says ""Association Managers Suite"". We opened the door to see a King size bed, two run down end tables, a run down desk with an old roller office chair, an old tube TV in a beat up TV cabinet, and an arm chair with ripped upholstery and only one arm cover. $320 for 2 nights, and that doesn't include the parking. We get settled and decide to go eat and go to Bourbon St. As we were leaving our room, there was a young guy in a T-Shirt and jeans with a ball cap cocked to one side standing in the hall with a covered dinner plate in his hand. He knocked on a door and said ""Room Service"". Are you SERIOUS!?! Ok, fine. We suffer through the rest of the weekend and sunday morning, decide to get up early and check out the free (from 6:30 - 8:30am) breakfast. It consists of scrambled eggs, grits, sausage patties, cold dry toast, coffee and OJ. That's it, no pastry, no cereal, not even chickory coffee... take a styrofoam plate and eat... or don't.. really, they don't care either way.view less
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The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
- BBB Rating:
- General Info:
Property Location A stay at Hyatt Place New Orleans Convention Center places you in the heart of New Orleans, walking distance from Julia Street Cruise Terminal and Ernest N. Morial Convention Center. This hotel is within close proximity of The Outlet Collection at Riverwalk and Louisiana Children's Museum.
Rooms Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Dining Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is included.
Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 4000 square feet (372 square meters), including meeting rooms.
- Extra Phones:
Phone: (504) 528-1005
Fax Number: (504) 528-1005
TollFree: (888) 524-1884
- Hyatt, candlewood suites, crowne plaza, holiday inn, holiday inn express, hotel indigo, intercontinental
- Payment method:
- amex, discover, master card, visa, all major credit cards
- A stay at Hyatt Place New Orleans Convention Center places you in the heart of New Orleans, walking distance from Julia Street Cruise Terminal and Ernest N. Morial Convention Center. This hotel is within close proximity of The Outlet Collection at Riverwalk and Louisiana Children's Museum.
- Lower Garden District, Central City - Garden
- Meeting Facilities
Hotel New Orleans
Hyatt Place New Orleans Convention Center
Hyatt Place New Orleans Convention
- Lodging, Hotels, Corporate Lodging, Convention Services & Facilities, Meeting & Event Planning Services
- Other Information:
Check-In Time: 3 PM
Check-Out Time: Noon
Property Amenities: Multilingual staff, Express check-out, Elevator/lift, Free breakfast, Fitness facilities, Safe-deposit box at front desk, Porter/bellhop, Business center, Bar/lounge, Laundry facilities, Computer station, 24-hour front desk, ATM/banking, Meeting rooms, Concierge services, Free wired high-speed Internet, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service
Room Amenities: Pay movies, Phone, Hair dryer, Premium bedding, Designer toiletries, Air conditioning, Refrigerator, Blackout drapes/curtains, Soundproofed rooms, Flat-panel TV, Iron/ironing board, Cable TV service, Free local calls, Desk, Cribs/infant beds available, Coffee/tea maker, Free wired high-speed Internet, Premium TV channels, In-room safe
Price Range : Average
I stayed here during the American Diabetes Conference and was impressed with how it looked. I have not been back to New Orleans since before Katrina and was worried how it might be down there. I was pleasantly suprised on how it looked and that the hotel was in great shape. They were a Holiday Inn last time was there, but that does not seem to have made a difference. I was so pleased to see some new faces there and the staff was awesome. I would stay there again and recommend it t...view moreo my friends.view less
I stayed with the Hotel recently for the American Diabetes Convention. I loved my room, it was newly renovated. I was impressed with how nice the staff was and that I felt safe in such a big city. I highly recommend staying here again. I know I will!!!
You will be pleasantly suprised by this very appealing new hotel. The building and rooms are very upscale, as is the ritzy Warehouse District location. The restaurant in the hotel is quite good, but the neighborhood is full of truly outstanding choices of every type of cuisine. In fact, the best shopping, galleries, and upscale nightspots in New Orleans are within a few blocks, and the French Quarter, casino, and Lower Garden District are a short stroll. Really an exceptional value...view more!view less