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Heirloom Furnishings LLC

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Business Details

12

years

in Business

Social Links:
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Hours:

Regular Hours

General Info:
Large Selection Of Quality Pre-Owned Furniture. Very nice Antiques & Accessories, including Art, Rugs, Lighting. New Inventory Daily. Near I-10
Services/Products:
Fine Consignment Service for Antiques, New & Previously Owned Furniture and Original Art.
Payment method:
master card, discover, visa
Neighborhoods:
Central City, Central City - Garden
Categories:
Used Furniture, Consignment Service, Furniture Stores, Antiques, Art Galleries, Dealers & Consultants
Other Information:

Parking: Street

Wheelchair Accessible: No

By Appointment Only: No

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Reviews

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04/02/2013

Overall

I’ve been a consignor at Heirloom Furnishings for 7 years and have always had a good experience. The owner and associates are friendly, professional and helpful and there is a warm and welcoming attitude at the store. The terms of the contract are very clear and I have never had a problem selling anything there. Over the years I have bought some excellent pieces at great prices and have been very happy with my purchases. I would definitely give the store an enthusiastic thumbs up.

04/01/2013

Overall
I love this store! One of my f...

I love this store! One of my favorite places!! I have been a faithful consigner as well as a customer who has decorated her home time and time again with the wonderful items I have found at this store. As a consigner, I have found that the store has always abided by the terms of their agreement which are clearly stated in the consigner/seller document. I am certain that my feelings represent many happy consigners and customers who continue to maintain their relationship with Heirloom! Everyone in the store is pleasant and always helpful. I hope Heirloom will be around for many years to come.

09/11/2011

Provided by Citysearch - 
Overall
Sellers Beware

This consignment store proprietor operates with a ""I am doing you a favor by selling your wares"" attitude which leads to poor communication re: payments, items sold, queries about inventory, etc. Proprietor discounts items after a certain time period, which makes perfect sense, but also does not ask sellers to remove items after any particular length; one may discover this when some more valuable unsold items are suddenly missing because they have been ""donated"" without seller's consent, at which point the proprietor will point to your contract and tell you the items are essentially her property after three months if you don't pick them up and she has the right to donate them if she wishes.

""This clause has held up in court,"" she'll say, as if I'm not the first one to take issue with their deceptive business practices.

Asking why you couldn't have simply been asked before items were donated or called or emailed after three months and told to pick up your items if you didn't want to potentially forfeit them elicits this response: ""I run a business, I don't have time to contact everyone. You should read your contract."" That is followed up with repeatedly being told that you're an ingrate because you should be happy your other items were sold, as if the proprietor is running a charity operation of some sort. In my opinion, this is no way to run a business that RELIES on sellers bringing their possessions to someone and entrusting them to that person, only to have that person then take 50% of the profits for their half of the deal yet treat the person who provided the inventory that makes their business run as if they are ungrateful and unreasonable if they should ask for as much as simple communication from the proprietor.

I had been warned of the proprietor's unprofessionalism before selling with her but I stupidly ignored those warnings. My hope is that others will read this and heed my warning.

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Heirloom Furnishings LLC

1400 Saint Charles AveNew OrleansLA 70130

(504) 265-9188

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Heirloom Furnishings LLC

1400 Saint Charles AveNew OrleansLA 70130

(504) 265-9188

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