BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.
BBB Rating and Accreditation information may be delayed up to a week.
Walked in and was at least greeted by the Hostess whom walked past me while greeting then disappeared into the dining room. I parked at the bar o place an order to and grt a cocktail but none of the employees cared to take my order or even ask if k needed anything. Three more parties walked in after me and were greeted then seated. I will not.be going back.
I am surprised at negative reviews of this place. I've never had a bad meal there. The service has always been fine. The food has always been high quality and fresh. Unlike some places, the chicken is all white meat without paying extra and having to ask for it. The wonton soup is not just some bland broth with a couple of noodles - it is flavorful, full of pork wontons and even has chinese BBQ pork in it. The lunch specials are a good value - a wonton, soup of your choice, fried ...view morerice and an entree - plenty of food for the price. I cannot speak the other reviewer's problem with the delivery since I always pick up my orders but I've never gotten a wrong order or even had to wait. And the food was hot and fresh. I've not found any other Chinese (well, the American version of it anyway) place that was as good in the New Orleans area.view less
Five Happiness is not what it used to be. I'm not sure what has gone wrong, but the service is worse than ever as well as the food tasting average. I used to enjoy going to this restaurant for the experience, excellent service, and fantastic food... now it's not worth the price. If you haven't gone here, try it once. I much prefer China Orchid further down Carrollton, almost to St. Charles.
I used to love Five Happiness, I thought that it was the best and most authentic chinese food in the city. Of late, their service has completely gone down the tubes. Not only do they not get my phone number right (and insist that I have given them an incorrect phone number), they claim that they gone out to deliver my food two or three times. Also, they claim that the address I gave them was incorrect, and that there was no such address. This has happened twice now, the first time,...view more I had to wait nearly two hours for my order. When the delivery boy finally arrived, I watched as he ran to deliver someone else's food first, and then came back to deliver mine, which they gave me the food that they had sent out the first time, which at that point was not fresh and tasted horrible. That they did not offer any discount or some sort of compensation for the terrible quality of their food is inexcusable. The second time, I never even received my food. I will not ever order from them again, and I recommend the same from all persons who ask me.view less
For the area and a quick bite, this place is okay. I've definitely had better, but with New Orleans not having a large Chinese population, you can't really expect much from this place. Service is barely with a smile and prices are overpriced for what you get. But it's close to where we live and feeds the craving when you want Chinese food. I will say that the new renovations since the hurricane makes the new ambiance of the restaurant appealing, but the waitstaff makes you feel li...view moreke they're doing you a favor for waiting on your table.view less
I have only been there once, but i have to admit that the food is terrible and the service was bad as well. They managed to mess up my order and bring me something completely different and then when i actually got what i ordered it tasted terrible. This was one of the rare times that I actually didnt touch my meal even though I was hungry.
I'd rate this as the best Chinese food in the N.O. area (a step above Trey Yuen), but you have to know what to order. Order a specialty, not the cheap stuff (which is only mediocre). The shrimp with pecans and sesame seeds is out of this world. Hot and sour / wonton soups are great. Crab rangoons are some of the best you'll find. General's Chicken is excellent. Service is usally very good also.