Dr Casey is by far the only ENT my family would use. He is caring, and always sees you in a timely manner. You're not just another number to him, he takes the time to listen what you have to say, then address the problem. We go outside of our insurance to see Dr. Casey and wouldn't consider seeing any other ENT. His nurse Dee is as friendly and caring as he is. The receponist Sandra may come across as rude and insensitive, actually once you get to know her, she is nice and smiles and laughs. I would give Dr. Casey a 100%, he gives that and more. We need more Dr.'s like him. It's ashame the insurance companies and drug companies control the dr.'s like puppets. Dr. Casey is a good ole fashion dr that we remember as kids!