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Crowne Plaza NEW ORLEANS FRENCH QUARTER

OPEN

Today: Open 24 Hours

Tomorrow: Open 24 Hours

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Business Details

Hours:

Mon - Sun Open 24 Hours

Extra Phones:

Reservations: (888) 696-4806

Payment method:
debit, master card, all major credit cards
Categories:
Hotels, Lodging

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Success! Thanks for posting your review of Crowne Plaza NEW ORLEANS FRENCH QUARTER. You’ve done the world some good today.

07/27/2011
Do not recommend

We were in new orleans for my birthday and I chose the plaza thinking it would be an upscale property. The rooms were small but clean and the restaurant was great. However the pool and fitness center were closed because there was a swingers convention. They did not tell us when we booked and we had no access to the amenities. There were people walking around with whips half naked. I would not have expected this for a... view more

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11/21/2010
Customer Service

The rooms are nice but the customer service is not so good. When we went to check out and get a shuttle to the airport they told us to go wait outside for it to come. We waited for about 30 minutes before my husband went in to ask when it should arrive. At this point the person at the front desk said that we had to arrange it to come and get us. He asked them if they could come then and they said no we had to arr... view more

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07/28/2008
NOT an ""Upscale"" Hotel - So Disappointing!

This hotel was beyond disappointing! The rooms look nothing like the pictures on the website. Those apparently, are what the rooms ?will? look like after their extensive renovation. However, we were never informed in any way that the hotel was under repair. The rooms were dark and dingy ? one with a dirty, torn bed spread and one with damaged furniture. The staff was almost uniformly unhelpful, from the valet w... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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10/29/2007
Great location and decent price

Clean rooms for a reasonable price. Remember: use priceline on this hotel, you will save a great amount of money and be a step away from all the trashy action on Bourbon. Service was good, except for check in by some brain dead front desk agent (took 20 minutes to find my reservation, no one else there). Another great tip (from a local, me): why pay $20 for parking? Park TWO blocks down the street on Rampart (or, in ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/19/2006
Not a 5 star motel, A/C was terrible

Air conditioner was pre set at 75. We thought that we would burn up.\r Internet cost 9.95. I didn't know this.\r Valet parking. When you needed your car, they would ride you in a shuttle bus to go and get it.\r Valet parking cost an additional 27.00 a day.\r Would not stay at this hotel again.\r Nice room, but not worth it.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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02/19/2006
God Sent

On February 18, 2006, I reserved a room at Astro Crowne Plaza Hotel. when I arrived in New Orleans, I got lost because I wasn't familiar with the New Orleans area. I called the Hotel and the young man that directed me to the Hotel was a God Sent. I was becoming frustrated because of the traffic and the people blowing their horns because I was holding up traffic. I didn't get a chance to say thank you to that young ma... view more

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06/30/2003
Great Choice!

Convenient, clean, well appointed and overall perfect choice if you want to stay in the downtown area. Right on Bourbon street and within walking distance of Harrah's Casino. Good service, fresh rooms and a fantastic restaurant downstairs. I do wish they had a Priority club line for check in to speed things up... lots of tourists in line keep you standing too long.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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Crowne Plaza NEW ORLEANS FRENCH QUARTER

739 Canal St @ BourbonNew OrleansLA 70130

(888) 303-1753

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Crowne Plaza NEW ORLEANS FRENCH QUARTER

739 Canal St @ BourbonNew OrleansLA 70130

(888) 303-1753

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Crowne Plaza NEW ORLEANS FRENCH QUARTER

739 Canal St @ BourbonNew OrleansLA 70130

(888) 303-1753

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