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Crowne Plaza NEW ORLEANS FRENCH QUARTER

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Business Details

70

years

in Business

Hours:

Regular Hours

Message:
IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at crowneplaza.com for our lowest rates.
  • The Place to Meet
  • Well-Equipped Fitness Center
  • 24-Hour Business Center
IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at crowneplaza.com for our lowest rates. You won't find these anywhere else. The Astor Tower was completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.
General Info:
Best Among Hotels in the French Quarter, New Orleans Conveniently located at the corner of Bourbon and Canal Streets, this hotel's French Quarter location promises New Orleans visitors a grand experience in \"The Big Easy.
Extra Phones:

Reservations: (888) 696-4806

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Payment method:
all major credit cards, debit, master card
Neighborhoods:
Central Business District, French Quarter - CBD
Amenities:
Fitness Center, Private Bath, Meeting Facilities Hotel Spa, Hotel Dining, Hotel Pool, Hotel Bar
Categories:
Hotels, Lodging, Meeting & Event Planning Services, Banquet Halls & Reception Facilities, Conference Centers
Other Information:

Parking: Valvet, Valet

Wi-Fi: Paid

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justme8990

Posted: 7/28/2011Provided by Citysearch - 

Overall
Do not recommend

We were in new orleans for my birthday and I chose the plaza thinking it would be an upscale property. The rooms were small but clean and the restaurant was great. However the pool and fitness center were closed because there was a swingers convention. They did not tell us when we booked and we had no access to the amenities. There were people walking around with whips half naked. I would not have expected this for an upscale chain like the Plaza. I specifically chose this hotel for the amenities and location.
\nRegarding the location, we stayed on july 8th and 9th. There were 2 shootings outside on bourbon street if which we had to run for cover. I would definitely not recommend tthis hotel unless your a swinger who likes to live on the edge!
\nThe management of the hotel had the audacity to call me a liar saying that they highly doubted people were half naked. Trust me I was there and they were.In addition, yes they did provide us with access to another hotel which was a block or two away and a 2 star at best. The pool as gross and the fitness center was below par. If i wanted a 2 star experience i would have paid for it!
\n
\n

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fantastictraveler

Posted: 11/22/2010Provided by Citysearch - 

Overall
Customer Service

The rooms are nice but the customer service is not so good. When we went to check out and get a shuttle to the airport they told us to go wait outside for it to come. We waited for about 30 minutes before my husband went in to ask when it should arrive. At this point the person at the front desk said that we had to arrange it to come and get us. He asked them if they could come then and they said no we had to arrange it 24 hours in advance. Just curious why they would not tell customers this in advance?

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mandm24

Posted: 7/29/2008Provided by Citysearch - 

Overall
NOT an ""Upscale"" Hotel - So Disappointing!

This hotel was beyond disappointing! The rooms look nothing like the pictures on the website. Those apparently, are what the rooms ?will? look like after their extensive renovation. However, we were never informed in any way that the hotel was under repair. The rooms were dark and dingy ? one with a dirty, torn bed spread and one with damaged furniture. The staff was almost uniformly unhelpful, from the valet who didn?t know where Jackson Square was (it?s 6 blocks away) to the concierge who was lazy and disrespectful to my husband when we tried to order flowers. The common area furniture was filthy as was the cloudy pool. I would give this hotel 1 star.

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robertaltman

Posted: 10/30/2007Provided by Citysearch - 

Overall
Great location and decent price

Clean rooms for a reasonable price. Remember: use priceline on this hotel, you will save a great amount of money and be a step away from all the trashy action on Bourbon. Service was good, except for check in by some brain dead front desk agent (took 20 minutes to find my reservation, no one else there). Another great tip (from a local, me): why pay $20 for parking? Park TWO blocks down the street on Rampart (or, in the alternative, Basin) for FREE. Have Fun!

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crabbhvac

Posted: 8/20/2006Provided by Citysearch - 

Overall
Not a 5 star motel, A/C was terrible

Air conditioner was pre set at 75. We thought that we would burn up.
\nInternet cost 9.95. I didn't know this.
\nValet parking. When you needed your car, they would ride you in a shuttle bus to go and get it.
\nValet parking cost an additional 27.00 a day.
\nWould not stay at this hotel again.
\nNice room, but not worth it.

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loisjones

Posted: 2/20/2006Provided by Citysearch - 

Overall
God Sent

On February 18, 2006, I reserved a room at Astro Crowne Plaza Hotel. when I arrived in New Orleans, I got lost because I wasn't familiar with the New Orleans area. I called the Hotel and the young man that directed me to the Hotel was a God Sent. I was becoming frustrated because of the traffic and the people blowing their horns because I was holding up traffic. I didn't get a chance to say thank you to that young man. So to that young man my hat is off to you, you were a God Sent to me and keep up the good work, I love you. Thank you,\n Lois Jones

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otternam14

Posted: 7/1/2003Provided by Citysearch - 

Overall
Great Choice!

Convenient, clean, well appointed and overall perfect choice if you want to stay in the downtown area. Right on Bourbon street and within walking distance of Harrah's Casino. Good service, fresh rooms and a fantastic restaurant downstairs. I do wish they had a Priority club line for check in to speed things up... lots of tourists in line keep you standing too long.

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Crowne Plaza NEW ORLEANS FRENCH QUARTER

739 Canal St @ BourbonNew OrleansLA 70130

(866) 464-6344

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Crowne Plaza NEW ORLEANS FRENCH QUARTER

739 Canal St @ BourbonNew OrleansLA 70130

(866) 464-6344

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