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American Taxi

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Business Details

11

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Fax: (504) 299-0386

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Payment method:
amex, debit, discover, mastercard, visa
Price Range:

$33 Airport for up to 2 passengers to/from New Orleans, 3 or more passengers $14 per person.  Call for other rates.

Neighborhoods:
Tulane - Gravier, Mid-City
AKA:

American Taxi Llc

American Flyer Taxi

Category:
Taxis

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Reviews

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02/14/2016

Overall

Got a ride from airport with Zack and arranged for hotel pickup in 2 days. Confirmed with Zack the day prior. However at the time of the pickup Zaxk was MIA and he did not respond to text or calls. There seem to be multiple locations for this business. My driver was Zack, all communication waswith him and the business card number is 504-975-5755.

01/04/2016

Overall

THREATENED AND FOLLOWED by driver #1677 - At 5:25pm Saturday 01/02/16 taxi # 1677 sped through a red light in front of Lakeside Mall, traveling westbound on Veterans, and missed hitting my car by inches; it was only by slamming on my brakes and severely swerving that I missed a very bad accident. I blew my horn when it happened, blaring it - as I drove away the taxi, which had stopped at the red light in front of Lager's bar, backed up on veterans, pulled behind me, and approached within an inch. My daughter was with me, and I was quite concerned, so I pulled onto Severn, and the taxi followed me within inches. I drove through Fat City and through a neighborhood, but the taxi aggressively pursued me for many minutes, at times touching my bumper. I thought about pulling over, but knew it would escalate, and thought the driver, to be so blatant, might be armed, so I pulled into the Fat City Jeff Parish Sherriff's substation, at which time the driver realized what I was doing and he sped away. I filed a formal complaint with JP Sherriff, giving a cell phone picture of the driver and taxi, and a complete description of the incident. I am filing a formal complaint today with NOLA Taxi Bureau as well. This man's actions were unbelievably dangerous and aggressive.

05/29/2015

Overall

The reason no one can get a hold of this company is because all the calls are being forwarded to my personal phone line! If you are able to flag the company taxi down, PLEASE tell them to check their call forwarding!

05/26/2015

Overall

left wallet in cab #0072...have been calling for 4 days and no reply to my voicemails. To make it worse, i SAW the same cab again and ran after him trying to flag him down - he completely ignored me. Terrible customer service.

02/18/2015

Overall
Mardi Gras Miracle

#1256 is my hero.....this guy picked us up late night after Orpheus Ball and was a godsend......I left my handbag in the car and didn't realize until next morning. The driver called me and came to ME on Mardi Gras day (uptown!!!) to return what i foolishly (and desperately needed) left behind. God Bless!!!!!

02/16/2015

Overall

been calling for 3 days about a cellphone i left in one of there cabs and have not heard from them. Can't leave message . KP 5043388991

02/04/2015

Overall
They suck

I would not use this taxi service. I left my wallet in one of their cabs. I called at least 50 times and left numerous messages. No one would return my calls. Let's just say I never got my wallet back. Do not use!!!

09/04/2013

Overall

Original American Taxi was late - I called dispatcher and she was wonderful Very concerned about me making my meeting on time. She called a supervisor who rushed right over and took me to my meeting. Supervisor returned promptly at the end of my meeting and took me to airport. Excellent service.

10/07/2012

Overall
Denied service by cab # 760 be...

Denied service by cab # 760 because I live on the Westbank. Cab driver became verbally aggressive when reminded of consumer rights. When he still refused and I attempted to call the company, there was no answer after multiple attempts, and cab driver got out of driver seat, opened passenger door and kicked me out of the cab. Never go ahold of the company.



Then while soliciting other passengers, driver became increasingly verbally aggressive.



Planning to report the driver. Call 504-658-7102

08/06/2012

Overall
On july 10 following the esses...

On july 10 following the essesce festival , an american taxi dropped me at the airport.I left my cmera bag in the taxi.I have not been able to contact the company to date,but have tried many times.If the co reads this review please respond.

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American Taxi

201 N Claiborne AveNew OrleansLA 70112

(504) 299-0386

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American Taxi

201 N Claiborne AveNew OrleansLA 70112

(504) 299-0386

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