I have been associated with Soniat for about 18 years and I am still amazed at the quality of service provided. The company actually takes the burden of maintaining my properties from me. I am impressed with the staff and their knowledge of property management. They are always available when I call the office to answer questions or assist in completing paper work concerning the properties. They always make me feel as if I am their only client. I also appreciate that they contract workers who perform quality work at a cost comparable to current market rates for all repairs or services rendered. I know that all of the property managers employed are qualified, but I have a gem in having Bonnie assigned to me. The last thing and most important, the monthly proceeds, from the properties, are always deposited on the date promised.
We would like to say a few words about the service their company, and more specifically Ms. Gordon have provided us. We were referred to them by my sister, who raved about the great job they had done for her. We are in the rental business in New Orleans, and Santa Fe, NM. Since we live in Texas, i is difficult to rent a property from such a distance. They were exceptional in many ways. They are prompt to answer phone calls and emails. They are straight forward about what the property needs in order to show. All paperwork was meticulously executed and they found a qualified tenant in just a couple of weeks. We can't say enough about our great experience with Soniat Realty and Ms. Gordon.
We recently sold our condo but wanted to put in an endorsement/recommendation for Bonni and Soniat Realty. Bonnie managed our condo in the warehouse district for several years while we were living out of state. We couldn't have been more pleased with the service we received from Bonnie and Soniat Realty. Bonnie is very experienced at managing residential properties and was always available to handle emergencies as well as routine calls, treating the property as if it was her own. Both Bonnie and the staff at Soniat are consummate professionals, not to mention trustworthy, down-to-earth good people. Thanks for all of the help!