I work down the street from this Rouse so I shop at this location several times a week. I have to say, the best employee there is the older bald guy who usually takes care if the wine/liquor area although I've seen him working in other departments. He is so sweet, patient, and helpful. I often see managers standing around the store having conversations about thing that aren't always work related. And only once has one asked me if I needed help after observing me walk back and forth in search of an item. Be careful with the produce. There is no quick selection of fruits and veggies because you will often find something rotten. Avocados are usually either rock hard or so soft if you squeeze them, they burst. I've had a friend purchase a few frozen items that had mold on the food once defrosted. Granted, out of thousands of items something like that could happen and staff wouldn't know because it's packaged, but the produce is so obvious. Perhaps if managers offered up a little more help to those poking around produce they could push some sales so we aren't forced to pick through rotting as wilted items.
We needed to make a backup of a laptop that was crashing, the tech support at our office is a joke(Bellweather) in a panic we found the closest location to office and took a shot. Turns out there is a Radio Shack on Canal St...who knew? Walked in, was greeted with a smile by Chris (I think) who helped up pick out a external drive and then walked us though the backup process. Very helpful and friendly folks. Saved the day.
Great company... and great customer service... If anyone is looking to buy, sell or repair their cell phones, this is the perfect spot to go to. And their they offers the most money for your new or used phones