Alvin came out to service my appliance early in the morning. He didn't arrive on time. and didn't have the part with him so he had to go get it. He said that he would be back around lunch but didn't come to fix the unit until 6:30pm. This was entirely too long for the labor price that was paid. The parts was also very expensive. I noticed one part was about 40.00 from Lowes and the other part was 20.00 from Sears. For 1 hour of work and 1 hour of travel time $125.00 is way too expensive. The total repair was $225.00. Make sure you get all the information up front and you make sure you have a firm quote in hand before he starts working. Service was good and he fixed the problem but again way to expensive for such a simple repair.
Very disappointed in sears make appointments with them and they don't show up. Then when they do they said refrigerator was fixed charged 300.00 but…
I had 2 appliances that needed repair. I called Dial One and they answered the phone quickly and courteously. They scheduled an appointment which i failed to tell my wife about, but they called before they were coming out and i had to reschedule to a time when my wife would be available. This was no issue for them. The technician came out diagnosed the problems and by the next day everything was working like new. I would HIGHLY recommend this company to anyone who needs their appliances repaired!
We just experienced the most professional and efficient appliance repair and would recommend Jefferson Appliance to anyone needing a repair service, routine service or new appliance install. The repair techs are very knowledgeable and provide a lot of helpful advice and tips for keeping your appliances in great running condition.