After switching from my garbage company due to service issues I found that All American takes it to the next level when it comes to service. There open on Saturdays so you can speak with a live person! I called yesterday and spoke to a nice lady that listen, was able to supply me with all the information I was looking for and was able to rectify my issue. Something so simple that many companies forget about , Customer Service. Keep it up All American!
All American Waste
- Mon - Fri 7:00 am - 5:30 pm, Sat 7:30 am - 12:00 pm
- General Info:
- Please Contact Us for Additional Information
What a great company. I have residential trash service with All American in New Milford. I forgot to put it out this past Thursday. I called explained that I forgot and they sent someone on Friday to pick it up. This is service! Way to be ALL AMERICAN! We appreciate your great service! Its the small things that make a difference.
I agree with other reviewers that the driver is good.
The billing department is terrible! They keep claiming I owed for past months but nothing was written in my bill about this. I spent hours on the phone with them. When I wanted to cancel they said I couldn't even though I didn't have a contract!!
What a friendly staff. I ordered one of those containers because I was moving. I did not know much about them until I called All Amercian Waste. The rep was very through compaired to the other compaines I called. When all was said and done I would use them again.
Drivers are awesome. Very helpful and will take their time to position the canister anywhere you need it. But the office does whatever they want without informing you. They changed their rates from weekly to daily and informed you after a week of charges. They also don't contact you if they can't pick up and charge you until they can. that added over 100 dollars in fees.
I would not recommend them to my worst enemy.