Joe Ballor Towing Inc
New Haven MI
"I was in an accident and Joe Ballor was called by the police for the tow. When the tow company got to the accident they where very efficient in clean up and getting my car onto their truck. However, before they removed my car from the scene they neglected to ask me where I would like it towed. I know it is not required to ask but it would seem to me that good customer service would put the customer's best interests first. They towed it to their yard and it cost me $17 a day for everyday it was on their lot and $50 for them to hook it up again and $3.50 each loaded mile to have it towed to my house. Total bill came to $279. Had they asked me where I wanted it towed in the first place it probably would have been about half that. Thank you Joe Ballor for the excellent towing, but please work on your customer service."