My mom brought her dog who wasn't eating and wasted 2 days here. Their x-ray machine was broken and they don't have a sonogram machine. Animal hospital - ha! They don't even have the necessary tools to diagnose your pet. My mom also had to put down our other dog in March. I don't believe he received proper care here. Thankfully my mom brought our dog to the Waterville Veterinary Clinic where they found he had swallowed a plastic bag, and they performed surgery to remove it from his stomach, intestines and bowels. If it wasn't for the kind and competent doctor's there our dog probably wouldn't be alive. The doctor from Burrstone did call to follow up with my mom and suggested she buy a sonogram machine for the office. Even if she was half joking it wasn't the time or place. Don't waste your time or money here.