New Braunfels Perry Homes Review: YARD ISSUES. House is good, efficient and got a deal. But the PROBLEM IS OUR YARD. We bought the house in March of 2011 and by June had the sprinkler man out due to dried out grass in spots and some large areas. He told us, not enough soil under the sod. We contacted Debbie who sent an email to their guy. Never heard back from him. I left message a while later, nothing. Fall came, no grass growing so no worries until Spring. Talked to my neighbor in Feb. who had same problem. He had something in writing from the last guy who handles warranty work. I thought, mistakenly, that they would make it right since I told them about it last year AND their sprinkler man said not enough dirt. SOL. WE ARE ON OUR OWN. 30 day warranty on yard only as we were told. No matter how shoddy the sod is laid (on top of rock and native dirt) and once they stop watering it a ton (after the sale) and you follow the watering rules, watch out for dying grass. Have them come out, and get a resolution in WRITING if you can.
We had a wonderful experience with Rau builders. I'm a very difficult person to deal with and he satisfied all my family's needs. I noticed that there's a bad review on him really can't imagine that actually happening. We love him and his family and would recommend him highly
Rau Builders sell his service by having multiple top notch reviews in our neighborhood, plus the incredible online reviews. Overall Rau Builders Rau Builders LLC crew was prompt, friendly, honest, and the cost was reasonable.