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Today: 10:00 am - 6:00 pm
Tomorrow: 10:00 am - 6:00 pm
Years in Business icon
24 Years
in Business
(417) 667-3377Add WebsiteMap & Directions301 W Austin BlvdNevada, MO 64772Write a Review

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Kevin S.

07/30/2018

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Service

I have had an account with this company off-and-on for a number of years. The service from Brenda has been amazing! Unfortunately, I have had to deal with another person on occasion, Deena. She is the regional manager, and she has no people skills whatsoever. She was extremely rude to me each time I went in. And now I have discovered that they have installed an audio/video surveillance camera and have not posted any signs alerting the public to the surveillance taking place. I don't mind the video; most places have cameras in place for safety. But the audio, in my humble opinion, is a violation of my 4th Amendment right of protection against unreasonable search and seizure. This is taking place in Missouri, a single-party wiretapping law state. That means that recording any oral conversation without first getting the permission of at least one party to that conversation is illegal in the state of Missouri. I have spoken with the manager of this location, and she is aware of the audio/video surveillance but is, like myself, unnerved by the audio recording; in other words, she does not give her consent to the audio portion of the surveillance. While it could be argued that the company in and of itself is an interested party to any conversation that takes place in that office and therefore is not in violation of the law, it is nevertheless in violation of moral and ethical standards by not alerting the public to the fact that audio is being recorded. Therefore, I shall no longer be frequenting that establishment. While I realize that my actions alone will not hurt that company in the slightest, I am nonetheless removing from them a lucrative customer: Over the past two years, I have paid them in the neighborhood of $3,000 in interest alone. Most likely, had this incident not occurred, I would have continued to do business with this company. As proof, I offer this: I have, just this year, borrowed, paid off, and borrowed again on numerous occasions.

Details

Phone: (417) 667-3377

Address: 301 W Austin Blvd, Nevada, MO 64772

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