Winder Farms - Grocery Delivery

JUST DON'T DO IT! I thought that going with this company would make my life easier...but it made my life a nightmare! They deliver overpriced low quality food that is spoiled most of the time. I believed I was signing a 10 delivery contract and when the 10 deliveries were over I could cancel. When I called to cancel they said it was a 40 delivery contract! To get out of the contract you have to pay $49.99. The salesman lied to me and every person I have spoken to at this company has lied to me. There are hidden fees everywhere they never tell you about either and that you have no control over$16 startup fee, $7 for an ice pack to keep your food cold, fees for milk bottles not returned).

I've been a customer for over 4 years and I love this company! Great products, great service. I didn't know what fresh food tasted like before Winder. And who doesn't love a 100% satisfaction guarantee?

WINDER FARMS IS THE BIGGEST RIP-OFF EVER!! This is my PSA RANT for the day. I am still just utterly aggravated with their service beyond words. I sent them an email out of frustration after trying to place my very first order. They called me and left me a message saying that it sounded like I wanted to cancel membership, however I wasn't allowed to do that via email. (Which I wasn't) Then they cancelled my membership and charged me an early cancellation fee. Mind you, I had not even made 1 order yet. Then they delivered me products I did not order... I called and complained... They apologized and said that I wouldn't have any deliveries until 3/31. **Then, they charged me for not returning the bottles and ice packets...which were in my garage...because I was told my "next delivery" wasn't until 3/31... So why, oh why, would I leave these items sitting on my doorstep for 3 weeks???

I just spoke to a "Sammy" who told me 'her hands were tied' and she really couldn't help me... (So, I've received 2 deliveries I didn't actually order... And somehow that's all my fault, apparently.) Then, I spoke to a "Jamie" after, and you could actually hear the disdain in his voice. Customer Service is terrible. OMG... Seriously... This was a 3 week fiasco. And I'm out $50 to cancel a service that I thought was a "trial-period". What a crock!!!!

RIP OFFFFFGG!!!!!!!!

I can not believe the service! I had $125. in gift certificates and can't get the billing department to use them. I have had to call every single week to try and get some kind of satisfaction. Every single week, "It will be taken care of". You guessed it , it is not taken care of. Two deliveries ago I got rotten cottage cheese. That was suppose to be credit to my account and again yet to see it. You call and place on hold and then told how sorry they are and it will be fixed. SO FIX IT!!! All I want is for you to use the gift certificates and stop taking the weekly fee out of my account! How tough can it be?