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Wehrenberg Theatres

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Business Details

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  • Movies
  • Sponsorships
  • Warehouses
Payment method:
cash only
Movie Theaters

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1 1/2 thumbs up

Outstanding facility, great food selection and quality, Management is generally friendly and attentive when they are called upon. They tend to hire young, inexperienced, many times very snippy staff, however, and usually tend to experience turnover so you never know what you're going to get when you go there. Most are friendly but the ones who aren't need tending to.

Here's the summary on 1-5 scale:
Facility: 5
Food: 5
...view more
Staff: 3
Value for the money: 4.5
Overall: 4
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Local flavor

Over 100 years owned locally in St. Louis. Great locations to choose from including Galaxy and Town Square 12. Number one choice for theatres in the St. Louis area.

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Poor customer service

Wehrenberg is run by computers and accountants, with little interest in human beings, except for their ability to pay. As far as I can determine, there is no way to reach a Wehrenberg employee by phone; or if there is, they do their best to hide it, so that they are not ""bothered"" by customers wanting information.\r
I did attend the Whenrenberg DesPeres Cine one time and found the theater seats and view ok, but the concessions, both food and drink, were tremendousely overpriced.
...view moreDespite this, I wanted to attend some other movies at DesPeres Cine, but could never get any information without driving to the theater, so I did not go.view less

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Good Experience

I have never had a bad experience at a Wehrenberg Theatre. Always clean and comfortable. I usually go to Ronnies Cine and I never have a problem getting into the movie I want to see.

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The worst experience I have had at a movie theatre!

I had the most terrible experience at Wehrenberg's Des Peres, Missouri theatre. After purchasing two tickets and entering the theatre an older man insisted that I check my back pack at the front desk. He stated that it was company policy. However, if it was company policy it was poorly instigated. At the front desk they just took the bag and I did not receive a ticket stub or form of identification to prove that I was the owner. Which made me worry and I asked the older man if I c...view moreould pull out my laptop to take it in with me. (The one thing of value I had) He said , ""No! That would be against federal law."" I had rode the bus there that day and did not have a car to place my bag in. I really had no other option and ended up just leaving the bag with them. I can see how they would be worried about someone slipping a video camera in. And I would not have minded at all if he searched my bag. But, if they are going to insist on checking peoples bags they should create some sort of system or onsite lockers. The older man was extremely rude and handled the situation very poorly. \r
After the ordeal with the older man was over, We went to buy some popcorn and drinks. We paid in cash and the clerk first would not accept the payment. He said it was too difficult for him to count the money. And we had to wait for him to find another clerk!\r
After the clerk who could count helped us we took our food and went to get our seats. It was then when I set my drink in the cup holder and the whole arm of the chair falls off spilling the drink everywhere. \r
The lack of service and concern for the costumer was unbelievable!\r
I will never go there again!
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Wehrenberg Theatres

Saint LouisMO 63131

(314) 822-4520

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Wehrenberg Theatres

Saint LouisMO 63131

(314) 822-4520

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