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Vision Source

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Business Details

9

years

in Business

Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (713) 629-7100

Primary Phone: (713) 629-7100

Phone: (281) 674-8975

Sponsored Links
Brands:
contact lenses
Payment method:
master card, visa, all major credit cards
AKA:

Vision Source Greenway Galleria

Family Eye Center, Vision Source

Categories:
Contact Lenses, Optical Goods, Optometrists, Eyeglasses, Opticians, Optometric Clinics
Other Information:

Bike Parking: Yes

Wheelchair Accessible: Yes

By Appointment Only: No

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Reviews

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JLochmann
07/07/2008
Most expensive disappointment

I went in for contacts and knew going in that the appt price was higher than normal but I was told by the receptionist that it was fast, effective and very thorough. I get to the appt and the first thing I get is a hounding by the SAME receptionist to increase the price of the appointment by 40 bucks to get a ""better"" view of my eye with a new imaging device. The exam was decent enough (minus the hour wait) and I was out with my trial version of contacts very happy.... Except the fa...view morect no one showed me how to take them out.... It's not like there was a rush. So I had to update my frames and the receptionist goes to talk to the doctor and they ask me if I want to increase my bill AGAIN by getting a """"new"" service for the frames to make them scratch resistant. I told her no and yet when I received my bill, sure enough there it was, 80 charge. I called the next day and found that they also charged me for contacts that I HAD NOT ORDERED. I asked the receptionist to refund the lens treatment and contacts, sure, no problem check will be there in 7 business days....3 weeks later no check. Call back and they said the manager ""forgot"" to mail the check and another was on its way. 2 Weeks after that still no check and again the manager didn't mail a check. I asked for a full refund for having to wait nearly 7 weeks for a refund and I was hung up on. \r
\r
Still no check to date. Everything about my experience was horrible.
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(713) 627-3937

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