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United Way

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Business Details


Regular Hours

Sat - SunClosed

General Info:
Located in Chicago, Ill., United Vacations provides complete vacation packages, including air, hotel, rental car and attraction tickets to popular destinations like Caribbean, Hawaii, Las Vegas, Mexico, Canada, Europe and throughout the United States. The company is a wholly owned subsidiary of United Air Lines Inc., which is a part of UAL Corporation. UAL Corporation and its subsidiaries has approximately 47,000 active employees. It is also a founding member of Star Alliance, which provides connections for the company's customers to 1,077 destinations in 175 countries worldwide. The company operates in two reporting segments: Mainline and Regional Affiliates (United Express operations).
Extra Phones:

Phone: (312) 825-4000

TollFree: (877) 862-0728

77 West Wacker Bldg

United Air Lines INC

United Continental Holdings

United Vacations Inc

United GHS Inc


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United Way


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United do it again

I fly frequently. Makes me shudder when I hear United JFK Chicago , Friday? Anyway they cancel plane from Denver to Calgary. this was on Monday Write an e mail they offer $150. Same week from Chicago to Charlotte Friday board plane all on time,puke on seat so they move me forward. Then only to be told they cancel this flight. One day back at home instead of two only to be told they bumped compensation up to $200. ... view more

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Reliable All the Airlines ha...

Reliable All the Airlines have some or other problem but United are quite reliable

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This airline sucks. I would ra...

This airline sucks. I would rather drive two hours to the next state that offers other airlines than to use the airport in WV (where I currently have to live) that only offers United. The people in the airport are not only rude, but they are as dumb as a box of rocks too. They are more interested in whether they are related to you than actually doing their job to get the flights in and out on time. They have conti... view more

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I really have to agree with so...

I really have to agree with some of the other reviews, it seems like everytime I try to use this airline their is a problem and delay and they always load us on to the plane saying they are almost ready to go and then 2-3 hours later I am deplaning because the flight can't go and I miss the other flights i could have tried to make. I have contacted United as well to address this.

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Problem with "Free Ticket Voucher"

Last spring we volunteered to be "bumped" from a flight and were rewarded two "free ticket vouchers". Great, except today I spent 2 hours trying to figure out how to talk to a human being to actually use the vouchers. Online booking does not have an option for vouchers and the website stated to call United Reservations at 1-800-864-8331 and speak to an agent to redeem a voucher. The problem is... view more

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about this outsourcing

I am beyond being disgusted with this system of having to call around the world to find out about a flight number in the Pittsburgh Pa airport, more so because when I ask the personel in India to give me a local number they refuse to give it to me dont know how else to tell you but because of that I WILL NOT EVER FLY UNITED AIRLINES MOSTLY BECAUSE ITS A REAL HASSLE AND THEY DONT HAVE THE LATEST INFORMATION ON FLIGHTS... view more

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I've encountered problems flying on United in the past. I've found United to be prone to delays not related to weather (yeah they like to try and use that excuse even when weather is not the problem). I fly between San Diego and Honolulu about 2 to 3 times a year. This time I booked a round trip to Honolulu on their site and a few days later I'm notified that the departure time on my return leg has been changed (f... view more

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Awful service and many cancellations

I was traveling with 2 small kids from Cincinnati to Memphis. The trip required a connecting flight to Chicago, this is where the torture began. The connecting flight was cancelled DUE TO WEATHER..., but coincidentally the other airlines were still flying into Memphis. Many of us in the 300+ customer service line spoke to people in Memphis who said the weather was clear, but cold and no weather issues. Still thei... view more

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Rude Ticket Agent Palm Springs

On Sunday, I tried checking my baggage using the computer provided at the ticket counter. I had purchased the Premier Economy Plus online in order to get the allowable 2 bags, and preferred seat assignments for my flights. When I tried to check in, it indicated that I needed to pay $50 to check my bags. I asked the Ticket Agent "Michael" (he would not give me his last name) for assistance as I had to do in... view more

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Terrible Service

My son was flying home for the holidays, and weather grounded his flight. The United Service Rep. told all the passengers that all flights, including US Air, were booked and everyone was stuck in Greensboro for the night. He found that US Air had flights leaving the next day, but United booked him on a flight for 2 DAYS LATTER! At first they refused to allow US Air to fly him out, but once he confronted them with the... view more

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