I signed up for autopay and noticed that my billing date slowly moved up during the year I had this service, until it got to the point they were trying to bill me twice in the same month. I called costomer service thinking it would be an easy fix to change my due date by a few days so that this double billing during a month could be avoided. Instead, I got chided for "not understanding how autopay works", by the se... view moreWas this review helpful?Yes No|Flag Abuse
TXU Energy ResidentialAdd to mybook
Millions of Texans trust TXU Energy for the electricity that powers their homes and businesses.
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- General Info:
- We offer competitive market benefits by providing a variety of Texas power plans, low prices and innovative products and services to support your everyday needs. With TXU Energy you'll find: Power with straightforward pricing that you can depend on A broad selection of plans to fit your Texas home and business needs Features like cash back loyalty rewards, price protection, recurring payment and more Renewable energy options that support Texas wind farms Energy-saving products to help you manage and reduce your bills Innovative budgeting and account management tools Bill payment assistance programs to help those in need 24/7 dependable customer service TXU Energy has everything you're looking for.
- Extra Phones:
Customer Care: (972) 791-2888
Customer Care outside DFW: (800) 818-6132
- As the #1 choice in Texas for electricity service, TXU Energy has a long-standing history of doing the right things for our customers. It starts with the basics – providing electricity plans with easy-to-understand terms and straightforward pricing you can count on. But our responsibility doesn't end there and neither does our commitment to our customers. We've assembled some of the things we're most proud of because you should know what your electricity provider stands for. We're pretty sure you'll see the TXU Energy difference and why more families choose us over any other electric company in Texas. Straightforward Pricing, Innovative Products & Tools, Clear Terms of Service
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I have been a txu customer for one year now and these last few months have been confusing. My bills werr outrageously higher, at first I only paid 125 then 176 now my current billis 249.27 when I asked why they said my kwh had gone up due to a change in plan bc the plan i was on would no longer be offered. When discussing the plans on my bill it says 0.0970000 as kwh bit talking to a supervisor he said its actually 9... view moreWas this review helpful?Yes No|Flag Abuse