If I could give them a 0 star rating I would. I had Truly Nolen treat my home for termites some time back and they did a terrible job. I had to call them back to plug the holes in my foundation. I then had them regularly do an annual inspection. They didn't bother to look up in the attic crawlspace even though I have access to it in two places. All they did was walk around and present me with a bill for a couple of hundred dollars. I stopped their useless and futile visits a couple of years ago. I now think I have a problem with termites (probably never got rid of them entirely). I can guarantee (mine being a much better guarantee than theirs) that I will be calling a different exterminator!