Toi Rockin' Thai Food
07/22/2010Provided by Citysearch -
Food is only good when drunk. Had leftovers the next day and could not even finish them because it tasted so bad. We ordered yellow chicken curry and pad thai. Seriously gross. My friend Justin saw a big rat in the restaraunt and the waiter gave us our meal for free. DISGUSTING. Would never go back.
I visited Toi recently, and my first impression was - ""ok.. they have a rock/Hollywood theme. cool. Oh look! They even have a bouncer! er, I mean 'host'""
After that, it was VERY lackluster. You can get better Thai food anywhere else in L.A. with better service than this place, and will probably cost you less money.
As for service - forget it. Unless you ordered too many plates and they have to clear room for more food, you can forget about them busing your table until the end of the meal. (My visit was during the week, and the restaurant was half empty.)
Also, the fact that I can see the servers smoke outside, come back in, then continue to wait on tables without washing their hands? GROSS!
With this going on, I don't know if anyone was even managing this place!
So, unless it's my friend's birthday and they intensely insist on going there, I will NEVER suggest this place to anyone I know.
TOI was one of my favorite restuarants. I ordered from them for delivery for years and have been to the actual restaurant countless times. However, last night changed all of that. Having attended a b-day dinner, all was great. However, as we left, things took a sudden change. Once outside, out waiter comes out and asked us to sign an additional receipt. I did so no questions asked. He thanked us and went back inside, at which the cashier came out and then accused us of not paying the full bill. Confusion arose. We had paid the bill with two cards. I have the receipts for BOTH transactions. I showed these to her, she apologized and went inside. My friends and I chatted a bit before crossing the street-- at which time it dawned on me that I was given receipts and fortune cookies, but NO DEBIT CARD. I went inside to question this. The employees became very rude, accusing us of not giving them a card, etc. Again I showed them both receipts... questioned where my card was. They claimed I didnt supply them a card-- then said they ran the card and returned it... then said they didnt know where the card was... started using foul language and told us to leave. I immedietly called my bank-- which verified I was charged not once, but TWICE within 4 minutes of each other. I called the restuarant with all authorization numbers, transaction details, etc. The girl I spoke to on the phone was very rude, told me to ""shut the F up!"", called me a liar, and hung up. I contacted my legal rep. who called to speak to a manager. She was told the manager would only be on duty for one hour the following day... Today, I called to speak to a manager, was told he was not available... I have reported to beter business bureau, Wells Fargo, etc. Very upset. Businesses should not be ran in such manner... I am sad to say they have lost my business forever...
08/02/2009Provided by Citysearch -
I tried this place for the first time last night and it was delicious. The service was good and the prices were right. We were seated immediately and the food came out fairly quickly. The only thing I didn't like was that you have to pay extra for rice.
Toi is one of those hip, funky, Hollywood eateries with pics of Lennon, Hendrix, Ramones etc on the wall and cool seating on the floor. They were playing agreat Iggy Pop album when I was there once and I raced over to the Virgin Megastore down the street (now gone) to get it ten minutes later. It's really cheap for the great food you get, the beef with onions and peppers being the best next to the AMAZING deep fried spring rolls. The Thai iced tea is also a reason I keep coming back. It's hip but its not like they'll kick you out if you dont look like Sid Viscious.
03/22/2009Provided by Citysearch -
I am a member of an acting group in the area and we frequent this place, bring them a lot of business. The food is okay (I PREFER SUNSET THAI) but it was convenient since it is open very late. A fellow actor (who is also in the play we are opening in May) went in to get a Chai tea to go. Not only did they refuse to serve her, they kicked her out. This gentle woman has cerebral palsy (she has a slight speech impediment) and in NO WAY resembles a homeless crackie. A few of us returned to the restaurant to give them the opportunity to apologize for this error and they were VERY RUDE and pointed to the sign that says ""we reserve the right to refuse service to anyone"", however, that does not mean that they can refuse service based on race, gender or disability.
She has such a huge heart she would have been satisfied with an apology. Not only did they not apologize, they were horribly rude. This behavior is totally unacceptable and horrifying. If they could not distinguish between a physically disabled, nicely dressed woman carrying a book bag and a homeless crackhead then THEY are the ones with the disability. SHAME SHAME SHAME
03/03/2009Provided by Citysearch -
My friends and I love to stop at this place after a night out and I always love the food here! Good size portions to share, good thai food, and the servers are always so sweet to us. Parking can be hard, but late at night there's usually a meter open nearby. If you're in the mood for a quiet dinner though, skip it. It can get kinda loud.
12/07/2008Provided by Citysearch -
Thai food is pretty competitive business in LA. I've have eaten at probably a couple dozen Thai places since I moved out here and Toi is definitely one of the best.
Their food is consistently good. My girlfriend and I eat here every month or so and normally get the spicy fried rice and red curry. They are both really tasty and there is always enough left over to bring home the next day for lunch.
The atmosphere is very unique (in a good way) and welcoming. The staff is friendly, they play good music and you don't pay Hollywood prices for drinks. Old LP covers, album promos, neon signs and random art adorn the walls. It feels like CBGB turned into a restaurant.
Anytime I plan on going out to grab some good food, Toi is usually up at the top of the list.