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Suddenlink Communications

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Business Details

One Call. One Connection. One Bill.

General Info:

We're committed to bringing our customers the fastest Internet, most advanced TV services, unlimited home phone and more with superior service. One Call. One Connection. One Bill.

Suddenlink ( is the seventh largest cable broadband company in the United States, supporting the information, communication and entertainment demands of approximately 1.4 million residential customers and thousands of commercial customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas, West Virginia, and elsewhere. Suddenlink simplifies its customers' lives through one call for support, one connection, and one bill for TV, Internet, phone, and other services.


SL200 HDTV: Enjoy up to 200 channels with FREE HD! Watch over 10,000 TV shows, movies, and events On Demand anytime. Any-Room DVR powered by TiVo lets you record shows to watch on your time and play back in any room.

High-Speed Internet: Fastest Internet speeds available in many areas and WiFi@Home to connect multiple computers wirelessly. Watch 400,000+ clips, movies, and TV shows anytime, anywhere with Suddenlink2GO.

Home Phone: Unlimited local and U.S. long distance calling with all your favorite features, including Call Waiting, Caller ID, Three-Way Calling, and Call Forwarding. You’ll also get enhanced 911 that keeps you connected so your exact location is known in the event of an emergency.

Home Security: Suddenlink Home Security has been protecting homes and families like yours for over 30 years. Our systems are state-of-the-art and our 24/7 professional monitoring is CSAA Five Diamond Certified and UL Listed. This provides you with assurance that your home is always safe and protected.

Service and speed availability, equipment needed & pricing may vary. Long Distance includes the 50 states, Guam, Puerto Rico & the US Virgin Islands & applies only to direct-dialed person-to-person calls from home phone. Phone usage must be consistent with typical residential voice usage. Internet includes monthly bandwidth allowance. ©Suddenlink Communications 2015

Cable & Satellite Television, Telephone Companies, Internet Service Providers (ISP), Telephone & Television Cable Contractors, Satellite & Cable TV Equipment & Systems

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totally a joke with the internet upgrade. Have to pay additional $20 a month and purchase new modem at $50 so what is that for customer service given the BS ads about upgrades for current customers. Yeah a joke

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Suddenlink dropped at least five channels from our service package and replaced them with four channels that are not even worth the time. Yet, I am still paying the same amount for one less channel! Their internet service is horrible and is always going down. When you do reach technical support, you are met with a plethora of excuses that seem to be pulled out of a hat. Their technical support repres... view more

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Dropped channels

If they really cared for the customer them they would not have dropped Comedy Central and many more good channels!! And I am constantly calling them cause of problems receiving channels or on demand!

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Worst experience ever

I wish there was 0 stars rating . The internet is slow most of the time . And when it passes like 6 o'clock it starts cutting and getting even slower . I wouldn't recommend it.

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Yet another company that has oversold subscriptions and are unable to keep up. Extremely low speeds and unreliable connection. When you ask for help the best they can do is say, "we know there is a problem."

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whats the point of saying you serve louisville than your genric websute say not in your area

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the worse doggone service in the history of internet, and the worse doggone cable company in the history of cable tv. the crappy-a** internet loses signal constantly (and mind you - it's cable high speed, not satellite, so you'd think that it shouldn't lose signal as often as this mess does.) and the cable? OMMFG...a damn total, absolute mess with the interruptions with that "error box" that comes in the middle of th... view more

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