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Suddenlink Communications

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Business Details

One Call. One Connection. One Bill.

General Info:

We're committed to bringing our customers the fastest Internet, most advanced TV services, unlimited home phone and more with superior service. One Call. One Connection. One Bill.

Suddenlink ( is the seventh largest cable broadband company in the United States, supporting the information, communication and entertainment demands of approximately 1.4 million residential customers and thousands of commercial customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas, West Virginia, and elsewhere. Suddenlink simplifies its customers' lives through one call for support, one connection, and one bill for TV, Internet, phone, and other services.


SL200 HDTV: Enjoy up to 200 channels with FREE HD! Watch over 10,000 TV shows, movies, and events On Demand anytime. Any-Room DVR powered by TiVo lets you record shows to watch on your time and play back in any room.

High-Speed Internet: Fastest Internet speeds available in many areas and WiFi@Home to connect multiple computers wirelessly. Watch 400,000+ clips, movies, and TV shows anytime, anywhere with Suddenlink2GO.

Home Phone: Unlimited local and U.S. long distance calling with all your favorite features, including Call Waiting, Caller ID, Three-Way Calling, and Call Forwarding. You’ll also get enhanced 911 that keeps you connected so your exact location is known in the event of an emergency.

Home Security: Suddenlink Home Security has been protecting homes and families like yours for over 30 years. Our systems are state-of-the-art and our 24/7 professional monitoring is CSAA Five Diamond Certified and UL Listed. This provides you with assurance that your home is always safe and protected.

Service and speed availability, equipment needed & pricing may vary. Long Distance includes the 50 states, Guam, Puerto Rico & the US Virgin Islands & applies only to direct-dialed person-to-person calls from home phone. Phone usage must be consistent with typical residential voice usage. Internet includes monthly bandwidth allowance. ©Suddenlink Communications 2015

Cable & Satellite Television, Telephone Companies, Internet Service Providers (ISP), Telephone & Television Cable Contractors, Satellite & Cable TV Equipment & Systems, Telecommunications Services, Internet Products & Services, Communications Services, Antennas

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Worse service ever! All they do is come up with excuses. We should have known from the start when their techs did such a horrible job installing to our house. Left the trash from boxes laying around. Didn't take the time to show is how the remotes worked ect. For our one year anniversary of being a customer our Bill went up ANOTHER $25 a month. That's the third increase in 1year and customer service is literally the ... view more

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They have been charging us for a modem the past 4 years when we owned our own modem. When we finally realized this, they would only credit us $40. Each month I have to call them as we're overcharged.. Can never get someone who understands and can explain why the exorbitant charges. Getting charged $191 for very basic cable and internet! We don't even have a land line with them and have no movie purchases. Turning the... view more

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Sales person assured us that our rate was locked in and wouldn't change...but what do you know it went up? Not our provider any more!

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You are by far the worst cable provider around. I have received faster internet connection in Afghanistan and your customer service is horrible. Thanks for taking SUCK to a whole new level. Zero stars

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totally a joke with the internet upgrade. Have to pay additional $20 a month and purchase new modem at $50 so what is that for customer service given the BS ads about upgrades for current customers. Yeah a joke

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Suddenlink dropped at least five channels from our service package and replaced them with four channels that are not even worth the time. Yet, I am still paying the same amount for one less channel! Their internet service is horrible and is always going down. When you do reach technical support, you are met with a plethora of excuses that seem to be pulled out of a hat. Their technical support representatives are som... view more

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Dropped channels

If they really cared for the customer them they would not have dropped Comedy Central and many more good channels!! And I am constantly calling them cause of problems receiving channels or on demand!

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Worst experience ever

I wish there was 0 stars rating . The internet is slow most of the time . And when it passes like 6 o'clock it starts cutting and getting even slower . I wouldn't recommend it.

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