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Business Details



in Business

Answering Services and Call Center Solutions
Mon - Sun Open 24 Hours
General Info:
Founded in 1986, Sound Telecom is a privately owned and operated company providing telephone answering, inbound and outbound call center, cloud-based business communication (through its Solaxis division), and paging services for customers throughout the U.S. Sound Telecom agents are all based in the United States and focus on delivering superior customer service on a 24/7/365 basis in a profession, friendly, and courteous manner. By working with each customer to create customized solutions to solve the unique challenges each business faces, Sound Telecom strives to help their companies grow. Over the years, Sound Telecom has been driven by a Mission to develop remarkable solutions that exceed client expectations. To achieve this mission, Sound Telecom invests in advanced technology and develops extensive industry expertise to provide clients with the most advanced capabilities possible. For example, over the past five years, Sound Telecom has added Web-enabled services such as live chat, e-mail response and more to its inbound and outbound call services; voice logging for enhanced customer service and quality assurance; a Web-portal interface for easier access to account data and reports; and new communication servers for greater reliability. Today, Sound Telecom leads the industry in designing and delivering cost-effective live answering support that meet a client’s specific needs. We are privileged to serve notable corporations such as: * American Red Cross * Blue Cross * Boeing * Century 21 * Hertz * Microsoft * Siemens Medical Solutions * Trammel Crow * U.S. Bank * Windstar Cruises and many others
Telephone Answering Service: * Appointment Scheduler * Bilingual Answering Services * Check-in Verification Services * Medical Answering Services * Pager Services * Reminder Call Services * Text Message Dispatch Services * Virtual Receptionist Services * Wake-Up Call Services Call Center Services: * Appointment Setting Programs * Business Process Outsourcing * Database Management Programs * Disaster Recovery Programs * Email Management * Inbound Call Center * Lead Generation Programs * Live Chat * Market Research and Survey Programs * Order Processing Programs * Outbound Telemarketing * Overflow Support Programs * Technical Support and Help Desk * Third Party Verification Programs Bilingual Services: * Spanish Answering Services * Bilingual Call Center Services * Bilingual Virtual Assistant * Bilingual Online Secretary * Bilingual Telemarketing Sound Telecom is motivated by a Vision to build a legacy of excellence one call at a time. Call us today for a free consultation.
Payment method:
mastercard, amex, check, visa
English, Spanish
Telephone Answering Service

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