I have ordered from them.over 8 years. The last 3 orders and been so bad. I ordered ink and the sent it by slow boat So I had to get it from another supplier.They use to be on top of it there customer service is real bad now. I order emulsion last week thursday in the morning I never got a tracking number. Today we called it's Monday they never sent it. Today will be the last day I order from them unless I have to but other then that no more bad customer service Ryan should really fix the problem.