Technician was extremely friendly and seemed sympathetic, but now I have to replace my windshield. A spot size of qrt still very noticeable and it cracked and a ding very tiny pinhead size is now cracked about 2.5-3". Not happy was hoping to save money by having it repaired. Before and after pics. I will give them props as they didn't even ask me to pay. I would've went crazy had they. Extremely disappointed. Was gonna use them to replace the windshield but when they wouldn't eat part of the cost. I'll just go somewhere local.