Run, run as fast as you can to another plumbing company. The front office lady (Norma) is a joke, worst customer service I have ever dealt with. We are a large company and they wanted us to fax over all the information before they would even discuss with us the work or when they could arrive. Then when we did provide the fax, they called the retailer to first verify what the job was and then called us to decline b... view moreWas this review helpful?Yes No|Flag Abuse
Roto Rooter Plumbing & Drain ServicesAdd to mybook
Roto-Rooter provides 24 hour plumbing emergency service. Licensed and insured. Schedule service by phone or on-line. We'll come when it fits your schedule. Roto-Rooter has been trusted and recommended since 1935.
24 Hours Service Monday-Sunday, Nights, Saturday-Sunday, Seasonal
- General Info:
Need a good plumber? Roto-Rooter is North America's largest provider of plumbing & drain cleaning services with more than 600 locations in the US and Canada. Roto-Rooter is the company to call for residential plumbing, commercial plumbing, drain problems, sewer cleaning, sewer repair and 24-hour emergency plumbing. We're fast, we're professional and we guarantee our work. No job is too big or too small. We do everything from underground sewer line repair / replacement to faucet installation and every plumbing job in between. We can fix disposers, toilets, sinks, showers, water lines, water heaters and sump pumps. Our plumbers are courteous, efficient and ready for anything. Our plumbers excel at a number of tasks including water jetting, video camera line inspections, leak detection and line locating. Roto-Rooter offers eco-friendly drain cleaning products that will take care of your plumbing problems and protect the environment at the same time.
All services not available from all locations.
- Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
- Roto-Rooter Sugar Digestant Roto-Rooter Pipe Shield Roto-Rooter Root Destroyer
- Payment method:
- check, amex, discover, visa, mastercard
- Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Sewer Cleaners & Repairers, Water Heater Repair, Building Contractors, Water Heaters, Plumbing Contractors-Commercial & Industrial, Plumbers
I found them in the phone book. We were having a drain problem in a new bathroom and my normal plumber said that he believed the drain was plugged under the basement floor and he did not have the equipment to unplug it. He suggested I call a company that performed drain cleaning. Mr. Rooter's rep told me on the phone that if they could not help me it would be a $75.00 call out fee and that would be it. They came ... view moreWas this review helpful?Yes No|Flag Abuse
Your personal plumber responded promptly. He was very efficient, polite and knew exactly what he was doing. Mick solved all problems and worked hard. We are very pleased with everything he did. He is the one to call for plumbing and septic tank problems.Was this review helpful?Yes No|Flag Abuse
Not even one star, but it will not let me go further if I don't rate, so here is a freebie. These people have no people skills and no costumer service at all. Beware, they will waste your time and have no problem with it. I called for regarding a septic tank, promptly the tech came out, was shown where the tank was because he was digging in the wrong place and asked to please not step all over the plants if it was ... view moreWas this review helpful?Yes No|Flag Abuse
Be aware of this company. They will get your call professionally but the service end here. I have made an appointment at 1 PM Saturday and got delayed every two hours when I call back to Sunday and Monday. They promised to have someone at my house first thing in the morning on Sunday and Monday. It is all about empty promise since the guy taking your call will not be the on working for you. Try to find your local gu... view moreWas this review helpful?Yes No|Flag Abuse
Roto-Rooter started in 1935. In the beginning, it was a franchise system. Now it is about 50% independently owned franchise and 50% Corporately owned. I've been involved with the Roto-Rooter family since 1960 and consider many of the franchises as well as corporate folks to be my very dear friends. Many times, with my parents and siblings, we've worked through the night to help people. Sometimes without pay because w... view moreWas this review helpful?Yes No(1)|Flag Abuse
Horrible HORRIBLE service. RALEIGH, NC. They spin lies like no other. Call AnL Plumbing, they are decent people. This place lied like a cheap rug. I watched them take a video of my pipes and supposedly their DVD burner was not functioning at the time, I would get a copy the next day. Right, Steve. I leave him 6 voicemails with no response. I then talk to Josh who apologizes and says a copy is in the mail. A we... view moreWas this review helpful?Yes No|Flag Abuse
I cannot agree with more! My family owns the San Francisco, California franchise and I am one of the managers. On many of the online review sites it is the Roto-Rooter Corp owned franchises that are destroying our reputation by employing sales people instead of competent service people. I take pride in providing fast, competent, affordable service to all of our customers and it really pisses me off that these revi... view moreWas this review helpful?Yes No|Flag Abuse
Roto Rooter is a franchise plumbing business which means that it is an agreement or license to operate a business that carries that company's name. Do the owners care if they sell their name to a particular person that they will make that company proud? No I think not when it comes down to it all they care about is money. This is my opinion, which I am grateful to be able to give to any one that cares to read my revi... view moreWas this review helpful?Yes(1) No|Flag Abuse
Called a couple days in advance to have 2 septic tanks pumped. Schedule was critical because one tank was being dug up and replaced, so excavators, new tank delivery, etc. were scheduled around them. Roto Rooter called 15 minutes after they were to be there and canceled. They weren't only going to be late but wanted to move it a few days out. Does anybody know what is going on down there? Extremely poor service and s... view moreWas this review helpful?Yes(3) No|Flag Abuse