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Roto-Rooter Plumbing & Drain Service

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(877) 729-7686

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Business Details

81

years

in Business

Roto-Rooter has 24 hour plumbing emergency service. Licensed & insured. Schedule service by phone or on-line. We'll come when it fits your schedule. Trusted & recommended since 1935.
Hours:

Regular Hours

General Info:
Need a good plumber? Roto-Rooter is North America's largest provider of plumbing & drain cleaning services with more than 600 locations in the US and Canada. Roto-Rooter is the company to call for residential plumbing, commercial plumbing, drain problems, sewer cleaning, sewer repair and 24-hour emergency plumbing. We're fast, we're professional and we guarantee our work. No job is too big or too small. We do everything from underground sewer line repair / replacement to faucet installation and every plumbing job in between. We can fix disposers, toilets, sinks, showers, water lines, water heaters and sump pumps. Our plumbers are courteous, efficient and ready for anything. Our plumbers excel at a number of tasks including water jetting, video camera line inspections, leak detection and line locating. Roto-Rooter offers eco-friendly drain cleaning products that will take care of your plumbing problems and protect the environment at the same time.
Services/Products:
Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Brands:

Roto-Rooter Sugar Digestant

Roto-Rooter Pipe Shield

Roto-Rooter Root Destroyer
Payment method:
debit, discover, all major credit cards, mastercard, amex, visa
Categories:
Plumbers, Septic Tank & System Cleaning, Water Heaters, Plumbing-Drain & Sewer Cleaning, Plumbing Contractors-Commercial & Industrial

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Reviews

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10/06/2016

Overall
Expertise
Professionalism
Promptness

The company was able to resolve the problem in less than 2 hours, but they charge me a $998 to unclog a pipe and make a repair to one of the pipes. They are ridiculously expensive.

09/12/2016

Overall

Not pleased with RR!! They replaced a connection from my copper waterline to the pvc coming from the road last year, and the connection has already failed. I dug it up myself to find water shooting out of the connection. They were not willing to offer me any kind of discount to come back out and fix it again even though I had already dug it up myself. Honestly, I am not sure I would want them to come back even if they would do it for free because I do not trust the quality of their work!

07/15/2016

Overall

Let the buyer beware!!

From my experience, the reason Roto Rooter of Scranton has a high rating because when the bill is presented for payment, not only does the technician rave about the Thursday motivational meetings that teach how to get the most from each customer, his skills of distraction are far better than septic repair. What seems like a canned infomercial goes on about how every customer who leaves a review is entered into a drawing to win $500.

Since I am finally submitting a review, please consider this my entry. At least if I should win the drawing if in fact there is one, it will bring my loss to $3600 instead of $4100.

A technician, who the Scranton office said was their most honest and capable employee disconnected the septic, illegally dumped over 1000 gallons of raw sewage on an adjacent property with a sump pump caused $4100 damage to date. By the time the repair is complete it will cost over $20,000.

This post will be updated as new information becomes available.

05/19/2016

Overall
Expertise
Professionalism
Promptness

We had gurgling in the sink. After he checked my sewer pipe and drain pipe that were perfectly clear. He thought he should route them out anyway, charged $270 for nothing and it is still gurgling. I had another company come out and they shut off the RO tank and it stopped right away. Waste of money. Unless you know your problem and it entails rooting out a drain, don't call them.

05/11/2016

Overall
Expertise
Professionalism
Promptness

horrible service. excuse of a company stay away.... call perrysburg plumbing instead. called them out since there was a smell in one of the bathrooms that wouldn't go away. we tried everything we could. so i thought i would get a "professional " opinion. they come out the plumber was there for three and half hours. and did not do anything but snake the toilet and pour buckets of water in the toilet. he changed the flush lever and fill valve. and they are charging me close to $500 for that. after all that they still couldn't fix the toilet and recommend changing the toilet. I tried contacting them to talk about it they said they would get back to me but they don't and send me a collections notice after 4 months. we were going back an forward to solve the issue they brought the invoice down to 350.which is still a rip off for what they did they didn't even diagnose the real issue and they hung up on me.... great customer service.

02/21/2016

Overall

They say they serve Crawfordsville area but when you call they tell you they don't serve the area.. They shouldn't list they don't serve saying the do, a complete waste of time,

02/13/2016

Overall

Roto-Rooter pilumbers, date of service 2/12/16. We had a problem with our pipes. Couple of them froze and exploded. Our technician, Zak, showed up, identified the problem right away, ran out to get the part and was able to correct the situation. He did great on a difficult job and everything works good. Would recommend to anyone else and consider myself a repeat customer. Thanks.

12/31/2015

Overall

Opelika,AL



The lady that answers the phone is rude and defensive. They charge way to much for a septic pump, almost double the locally recommended guy. I was given a much lower estimate by the first person i spoke to over the phone.

12/22/2015

Overall

Very misleading it clearly states now serving Bowling Green Kentucky and when you contact them they will gladly let you know they don't serve Bowling Green Kentucky. Somebody should probably fix that.

07/20/2015

Overall

We couldn't be happier with the outstanding service provided by Jim and Melvin with the Charleston, WV franchise today! The response time was fast and the service was excellent. Even after running into a problem and having to go for parts, the charge was very reasonable. As an added bonus, they even showed us how to use a small hot water tank for a spare bathroom that has not been used since we bought our house..



Everything and everyone - the person who answered the initial call, the fast response time, the friendly, professional and courteous gentlemen who came to our house, the repair, and the cost - was top notch!

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Roto-Rooter Plumbing & Drain Service

(877) 729-7686

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