Terrible. We had bed bugs and it took them about 2-3 weeks to even come and look around, then another 2 weeks to give results back, 1 more week to come and sprey, then said they had to wait 3 weeks to sprey again once all the eggs are hatched. They contradicted them selfs, they told me the sprey killed eggs, larva, and adults, then said they had to do another sprey after eggs were hatched, as if they didn't know what they were doing. Also, it does NOT take 3 weeks for eggs to hatch, it takes 6-10 DAYS so by then we had MORE eggs, and they expected us to pay them for ANOTHER round of sprees because we supposably "keep bringing them back" our selfs. so to sum it up, 1. They take FOREVER to do their job. 2. They act as if they don't know what they're doing or talking about. 3. They don't do their job right.