I have consistently received a poor attitude, and poor customer service, from a variety of Rite Aid locations, leading me to believe that this is not an isolated store or management problem. Today was the last straw, after having the same identical problem, with a different prescription last month. I dropped the scripts off 24 hours earlier, and when I called to make sure that they were ready, the person whom I spoke with, gave me a bunch of reasons why it wasn’t her fault, and couldn’t tell me when they would be ready because everyone was in a meeting and so on. An hour later, they called back to tell me that one was ready, but they didn’t have enough to fill the other and they can’t fill partial prescriptions with what they did have in stock. Last month I dropped off scripts and specifically asked to make sure that they had everything in stock and was assured that they did. Again, when I went to pick them up, they didn’t have enough to fill a different script that time and it would be a week before they could. At no time did I feel that they wanted to help me, they made it clear that they didn’t have time to help me, and I am left feeling as if they don’t care about me being out of medication that must be taken daily. If the everyday bad customer service isn’t bad enough, just wait till you see how they treat you if you bring in a prescription for any sort of pain medication. They really ramp up their condescending, judgmental, attitude then. Overall since they didn’t communicate that they sincerely value my business, I have taken my business around the corner to a smaller, local business, that has sincerely made me feel like they care and want my business. There is no benefit for me to take my business to a large chain when my co-pay is the same no matter where I go. Even if there was a difference, from now on, I will keep my business where my money is appreciated and I am respected and cared about as a valued customer. Rite Aid, you might want to take some of that money out of your enormous advertising and marketing budget and invest it into your customer service training.