I have used several Rite Aid locations over the years and have been well satisfied. Eugene and Springfield Oregon and York Blvd in Los Angeles. The employees have always been courteous, respectful and helpful. I don't plan on going anywhere else.Share Review
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- General Info:
Rite Aid Corporation is one of the nation's leading drugstore chains, combining its modern store base, strong brand name, modern distribution centers and superior pharmacy technology with a talented team of approximately 72,000 full and part-time associates serving customers in 28 states and the District of Columbia for over 47 years. * Rite Aid is a place where customers are treated with respect and they feel appreciated and welcome. * We are committed to a team work environment where every associate is a valued member, treated with respect, encouraged to contribute and recognized and rewarded for his/her efforts. * We value our suppliers as partners. * We are committed to the highest level of integrity in every aspect of our business. * We are fiscally responsible and committed to consistently deliver value for our investors. * We communicate openly, honestly and accurately with our stakeholders: associates, shareholders and suppliers. * We are focused on and committed to the healthcare needs of our customers. * We are caring neighbors, involved in community activities in meaningful ways and committed to reflecting the diversity of each community we serve. * We are a successful chain of friendly, neighborhood drugstores. Our knowledgeable, caring associates work together to provide a superior pharmacy experience, and offer everyday products and services that help our valued customers lead healthier, happier lives. With us it's personal.
Rite Aid offers services from prescription refills to advice on the most recent prescription medicines on the market. Some of the services we provide include but not limited to: Online prescription refills Use of the LifeCheck computer for analyzing potential drug interactions with other medicines patients are taking. Rite Advice on medicine dosage and potential effects Information and advice on diabetes 24 Hour Business Hours Medicare Prescription Information One Hour Photo & Online processing Products Include: Prescriptions, Personal Care, Hair Care, Beauty Supplies, Skin Care, Men's Grooming, Vitamins, Allergy & Cold medication, GNC, Diet & Fitness, Household & Pet supplies, Food, Baby & Children supplies, Contact Lenses, Cosmetics, Office Supplies, Seasonal Holiday items, Greeting Cards, Gift Cards and much more! We Offer Low Drug Prices, Flexible Spending Accounts, & Special Discounts. We also offer In Store Brands. Rite Aid Brand products are independently tested and satisfaction is guaranteed. If you're not completely satisfied with our Rite Aid brand products, we'll refund your money. With the Wellness+Plenti Allergy program you can earn $20 every time you spend $75 on allergy relief products. Visit the website for more information.
Rite Aid carries several brands to choose from including: GNC, GNC Natural, NatureMade, Rayovac, Duracell , Brut, Calgon, Calico, Conair, L'Oreal, Cover Girl, Max Factor, Revlon, Maybelline, Colgate, Sonicare, Advil, Tylenol, Sudafed, Claritin, Olay, Clean & Clear, Johnson & Johnson, Jergens, Gold Bond, Purell, Ralph Lauren, St. Ives, Softsoap, First Alert, American Greetings, Crayola, Fuji, Paul Mitchell, Matrix, Sally Hansen and many more!
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- amex, discover, visa, check, debit, master card
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I have consistently received a poor attitude, and poor customer service, from a variety of Rite Aid locations, leading me to believe that this is not an isolated store or management problem. Today was the last straw, after having the same identical problem, with a different prescription last month. I dropped the scripts off 24 hours earlier, and when I called to make sure that they were ready, the person whom I spoke with, gave me a bunch of reasons why it wasn’t her fault, and could...view moren’t tell me when they would be ready because everyone was in a meeting and so on. An hour later, they called back to tell me that one was ready, but they didn’t have enough to fill the other and they can’t fill partial prescriptions with what they did have in stock. Last month I dropped off scripts and specifically asked to make sure that they had everything in stock and was assured that they did. Again, when I went to pick them up, they didn’t have enough to fill a different script that time and it would be a week before they could. At no time did I feel that they wanted to help me, they made it clear that they didn’t have time to help me, and I am left feeling as if they don’t care about me being out of medication that must be taken daily. If the everyday bad customer service isn’t bad enough, just wait till you see how they treat you if you bring in a prescription for any sort of pain medication. They really ramp up their condescending, judgmental, attitude then. Overall since they didn’t communicate that they sincerely value my business, I have taken my business around the corner to a smaller, local business, that has sincerely made me feel like they care and want my business. There is no benefit for me to take my business to a large chain when my co-pay is the same no matter where I go. Even if there was a difference, from now on, I will keep my business where my money is appreciated and I am respected and cared about as a valued customer. Rite Aid, you might want to take some of that money out of your enormous advertising and marketing budget and invest it into your customer service training.view lessShare Review
i hate this place and i wish it was never born
also i asked an employee where the tampons were and he said idk so there it is mena ofmerg[egmresiougnmrtamheajrthbuhy87tytu42509y427-0743324-986742iuth4329tq34otj432toin54giuhgnq4out54n7mf457y vtng b6h irtsinjsrnbis4 hgp;8h4q908h9 y7h54y 986 muh8tn7hrtj0e 5y865uybi3u5ehjyp5rjy 985duh89ujh985d6 hj9685emuyb0938utc0954uhyv4w9v8tu4w5-982uby4 598yu53wy-u mb2804iuv-c8j54 298c5jt98j54v-0tu3-9yh6j9w-4y4w-8uv458uc9-98,j54twqv89-jtw=3qt5uy-38ut28h...view morey542utq54tjnbiutrgbuhguewqgpo98q-854045t45t872y5t78h5ui42htu54thj54yview less
If I could give less than one star I would. The PM shift at the pharmacy is horrible. I was asking a sensitive question to the pharmacist's assistant who announced her opinion so the man standing only a foot behind me (isn't there supposed to be some confidentiality??) shouted out his advice and the pharmacist laughed. I will never use this pharmacy again. I feel embarrassed and humiliated by asking a simple question.Share Review
The only reason I gave them one star is because I can't give them no stars.
They are the only pharmacy in Corning Ca. so the locals have no other choice except to travel out of town to get their meds filled. Their policies and procedures may work for most but the second your situation does not fit their electronic system their pharmacy totally fails to take care of the customer in anywhere near a "timely basis."
I can and do get two different and opposing explanations when I call ...view moreat 6PM one night and then again at 8AM the next morning. One person will blame the doctors office and the next will tell me it is all the insurance companies fault. When I instantly follow up I find often find that neither was true. This time one person told me the doctor did not respond at all to their request for a new script and the other told me he did but they could not read the date. Both of these answers can not possibly be true and they are busted again.
I have lost count of how many times I have been given answers to direct questions that were blatantly not true.
Right now I'm dealing with them over a script that was called into them for a refill 5 days ago. They are picky about submitting refills too early and just won't take them more than a few days before the last one is used up. So, within their system and procedures there is no option of turning them in earlier to compensate for all of the "problems" they seem to constantly have getting my meds filled.
In the end I'm out of my meds and I get no indication that they really care.view less
Horrible service, disgusting attitude and a lack of professionalism is how I would describe the ladies at this store especially the manager and Priscilla. Neither were wearing name tags so I don't know the managers name or if I spelled Priscilla correctly. Either way I will never be going back to this store again and if I were you I wouldn't give them your business because if you make a mistake and need to return something they will give you hell. First when I walked into the store the...view more manager and Priscilla were talking and when I asked them a question about my return they acted as if I had just interrupted them on their own time and gave me attitude and looks like I was bothering them.
I had my receipt but it was over their 30 days so they were unwilling to help me even though the item was unopened and still in the original bag as if I had just purchased the item that day. I accidentally purchased the wrong cartridges for their store brand razor and when I got around to needing them I realized my mistake and immediately went to their store to return or I should say exchange them for the correct ones and remember receipt in hand. When I got to the return and after much grief I got the manager to do the return/exchange for me Priscilla wasn't that happy the manager did it for me. Once Priscilla finished the transaction and I said thank you to her she ignored me and gave me a dirty look so I then asked her for her name as she was not wearing a badge. After she told me her name I then said thank you PRISCILLA and she still ignored me and gave me a dirty look again. If she were not pregnant I would have said something more to ask her what her problem was and why the attitude but I decided for the both of us it was best not to. I can tell you though that after this experience I will not be purchasing their store brand razors again and will go back to my Gillette razors. I will also not be transferring my scripts to their pharmacy which I was planning on doing in a month’s time; I can only imagine how the pharmacy women would treat me. Sorry for the long post but I wanted to explain what happened in detail. I will be giving my business to a company that appreciates me and I suggest you do the same.view less