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Ridgeview

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Business Details

63

years

in Business

Social Links:
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Hours:

Regular Hours

General Info:
Ridgeview, founded in 1957, is a private, nonprofit community mental health center serving patients with mental disorders. It offers special services to children and youth, such as psychological assessments, case management and respite care. Its other services include psychotherapy, treatment of substance abuse, forensic, psychosocial rehabilitation, crisis management and residential support to individuals and families. It also has a complaints and grievances division that offers advocacy program to protect their rights and represents their views. Ridgeview is approved by the Joint Commission on Accreditation of Healthcare Organizations. Its Web site offers clients details about its locations, services and programs. Ridgeview is based in Oak Ridge and has facilities in Anderson, Campbell, Morgan, Roane and Scott counties in Tennessee.
Extra Phones:

Phone: (865) 481-6179

Primary Phone: (865) 481-6175

Phone: (865) 481-6175

Phone: (865) 481-6183

Fax: (865) 481-6179

TollFree: (800) 834-4178

TollFree: (800) 870-5481

Services/Products:
  • Children
  • Monitoring & Supervision
  • Out Patient
Payment method:
insurance
Accreditation:

Nonprofit Hospital

AKA:

Ridgeview Residence 2

Enyenihi, Okon Atte, Md - Ridgeview

Ridgeview Psychiatric Hospital

Ridgeview: Enyenihi Okon Atte MD

Categories:
Psychological Clinics, Marriage, Family, Child & Individual Counselors, Physicians & Surgeons, Psychiatry, Mental Health Clinics & Information, Mental Health Services, Counselors-Licensed Professional, Counseling Services, Psychotherapists, Clinics

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Reviews

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10/25/2016

Overall
Expertise
Facility
Professionalism

Prior to obtaining disability, when I had NO income I received good care at both hospital and outpatient facilities in Roane and Anderson county. After obtaining medicare the copays were very costly and the services limited. I saw a practitioner for about 10 min. every 3 months for prescription refills. I was weighed, BP taken and a conversation of Uh Huh ensued while he typed into the computer. I got my scripts and left. I was okay with this until I had an accident prone month. Two torn rotator cuffs (shoulders) followed by 2 herniated discs. I had to cancel 3 appointments due to hospitalizations, surgeries etc. I called to explain the situation and requested a call back. ZERO. The pharmacy attempted 4 times to refill scripts. No refills under any circumstances unless seen by the practitioner. Have you ever tried to use a walker with no arms and one leg? 10 days with no medication and ready for an episode of monumental proportions but I can finally drive. I am told I can't be seen for 2 more weeks. Fantastic! I envision my name in headline news and another hospitalization. I called another county to see if I can be seen sooner and am referred to the original rude receptionist. I spoke with mobile crisis (much more understanding) but was again transferred back and told that now I will have to wait until December. I explained my situation over and over but was told I shouldn't have cancelled my appointments. How many people can afford an ambulance ride to and from a facility for a 10 minute appointment to see someone that has little to NO idea who I even am? Are they pushing for a hospitalization? I guess that's better for them than a copay. I changed facilities completely. I explained the situation to them and can be seen within 24 hours. It took them minutes to pull up my records that yes...I have been COMPLETELY INCAPACITATED. Praise the Lord! I found a behavioral health facility that is saner than me! Again, they are helpful if you have no income.

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Ridgeview

(865) 482-1076

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