My truck broke down while I was out of town and Ricks was the first person i found so I called him and at first it was a very great experience, he showed up within an hour on a sunday seemed very professional. He called me on monday and gave me the price for the work and it was overpriced however I did request all factory toyota parts, and I didnt really have a choice due to me being out of town. Later that day they called looking for the tool for the locking lug nuts. (Most shops have a master set for those) after they couldnt find it I had to pay extra for them to break the lug nuts and put brand new ones on... Then after I picked up my truck I noticed that they did not install the factory parts I requested and they did not include an alignment like they said they would over the phone. WHO DOES ALL FOUR BALLJOINTS ON A VEHICLE AND DOES NOT ALIGN IT?!?!?! Oh wait, Rick's Auto Repair and Towing in Bridgeport, Tx. Dont use them they will take advantage of you.