Rhodes Auto Repair

My actual rating would be negative stars. My family was involved in an accident while in Destin on vacation 400 miles from home. The accident was unquestionably the other driver's fault. Rhodes came to tow our van. First of all, the truck driver acted very annoyed that it took us a few minutes to unload a week's belongings, and he certainly offered no help. The van was towed and stored at their lot for 2 days until the insurance company moved it to their holding area. SIX DAYS after the accident we received a certified letter stating that they had placed a lein on our van (which is most likely totaled). The bill for towing and 2 days storage was $400. We never received a bill and were never given any opportunity to pay and be reimbursed by insurance. So now on top of everything else we have to deal with while having our van totaled on vacation, we have to deal with the completely WRONG, unethical treatment we have received from Rhodes. If you take your business to them, you can most likely expect more of the same. Do yourself a favor and do business with a company that treats their customers with a little bit of respect because you will not get that at Rhodes.