In mybookHome Collection (edit)
Added to your home collection.
Removed From mybook!

We took this business out of your home collection.

Ramirez Sod Company

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

18

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sat - SunClosed

Sponsored Links
Payment method:
master card, visa
Categories:
Sod & Sodding Service, Landscape Designers & Consultants, Landscape Contractors, Hydroseeding, Landscaping & Lawn Services

More »

Less »

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

10/11/2015

Overall

I called five different sod farms and all said the two pallets I needed was not available within 4 days. Most said they would get back to me and never did. I was impressed Ramirez Sod Company had what I needed and were able to deliver it on a Saturday morning. The price was good. The two pallets were delivered early as I requested. The driver called to tell me he was on his way. A few of the pieces were infested with fire ants but that is not uncommon. Overall I was pleased with the sod and the staff.

07/24/2015

Overall

The Owner is VERY RUDE and Condescending and doesn't know how to speak to people and has a very poor demeanor. If I had employees like him and his secretary speaking the way they do with my customers and being so impatient and rude AND condescending and judgemental, I'd FIRE them.



He speaks to you like ur dumb cause ur SUPPOSED to know about SOD and how the process works. His secretary gives wrong info and he won't stand by what she says. I brought to his attention 4 times about his way of speaking to me and he just laughs and says oh all right and yet I still gave him a chance and he was still rude. His answer was, i'm not yelling at u. He thinks cause he isn't yelling he isn't being rude or condescending. I don't appreciate being spoken to like i'm stupid cause I never ordered sod and have questions. He said I SHOULD KNOW these things, like I was told in school that it's a MUST to learn about sod and how it works, especially if i'm new to the state of florida. I tried giving him the benefit of the doubt since I saw sooooooooooooooooooo mannnnnnny bad reviews on this business. In fact, on FOUR different sites on google, will find he has 2 and 2 1/2 out of five and a big chunk of it is his attitude and business shadiness. I'm very big on customer service. Why should I pay u my HARD earned money over many other businesses? U have to earn it, with GOOD or normal quality customer service. I was discusted by his. It seems florida in general has extremely bad customer service and have a different mentality towards what customer service or punctuality should be.



THEN when I asked him at 7:45 am in the morning if it would be possible to have something done today, he came out nasty after laughing saying "LOLOL, what do u think this is, u expect me to just have a pallet here of SOD waiting for u without placing an order so I it can just go bad or me take a chance on it going bad, lol, this is a business, what do u think"? U don't think that was rude? The attitude was uncalled for, it was a QUESTION cause I didn't go get a bachelors of science on SOD like he obviously did. This is just some of the rudeness cause he said quite a lot on top of the attitude and condescending wording. Just to give u an idea. I will not be spoken to like this nor disrespected, I love myself and don't have low self esteem like a lot of people do.



The next thing was price. I called the secretary during the first day of the week (MIND U she ALSO was as impatient as her owner cause I guess she also felt I should have KNOWN about SOD and how it all works) and she gave me a price on several few 100's of sq ft. When I call at the end of the week, the owner says she was wrong and by a BIG margin at that. I asked him how can u employ someone that gives such a huge difference in price, especially when I said i'd call today. He said OH WELL, that's LIFE, people make mistakes, u can go buy somewhere else. WOW, if my secretary made several verbal mistakes, as a credible business with integrity, id hold up to it and own up to the several mistakes and at least work with the customer, but not these two.



He has a CONSISTENT amount of NEGATIVE feedback. Could all these people be so wrong? And at FOUR Different sites?



If u guys like putting up with RUDENESS and MAJOR lack of customer service and no etiquette whatsoever, if u don't have any kind of morals or respect for yourself and think this type of business and customer service is OK, then u deserve this companies services. I shouldn't have been so patient with them after the first time they spoke to me the way they did, yet I gave them FOUR tries. I have too much self respect for myself to give them my hard earned money.

06/20/2015

Overall

I have tried all different sod types, recommended by local landscapers and sod companies and through the years I have purchased sod from them all. I can not tell you how many were rude, had horrible customer service, an/or terrible sod. I have delt with Ramirez from estimates, delieveries, resoddings, and installations. But I must say and be completely honest, everytime I have used them, I have never had an issue, yea the bahia broke up in pieces here and there, but thats bahia for ya- do your research before you buy it, Sod buyers, please be well informed of the product you are buying, and just because a company has a few bad reviews, don t take it for granted. There are good and bad sod companies out there but this is NOT a bad company. I appricate their business and I will continue to buy from them without hesitation. I hope my review has helped anyone with a doubt. Thanx !

06/25/2014

Overall
BAD!

As a lawn care and landscape business I have never seen sod with weeds and ants. As for them being on time forget it. They were 4 hours late. I had to hand throw it with my wife instead of my crew. I caution anyone who wants to do business with them. Try Sod Farm on Ridge Rd. Never had a problem. You always get whole pieces of sod not some nice pieces on top and then small broken pieces for the rest of the pallet. Its BS!!!

08/20/2013

Overall

horrible business!! Was promised a delivery after lunch, I spoke to the owner 3 times she guaranteed I was on the delivery for that day. At 6::30 pm a driver calls to tell me its too late for a delivery. Owner states its drivers fault she wont even admit to her own wrong doings!! sty far away unless you want to waste eNtire daY LIKE i DID

08/11/2012

Overall
Unfortunately, people have onl...

Unfortunately, people have only written regarding their bad experiences with Ramirez. I have 1.25 acre property and have been battling with sod issues for YEARS! I have gone to about all local sod companies, even tried the fields -but they were unable to sell to me. I have tried all different sod types, recommended by local landscapers and sod companies and through the years I have purchased sod from them all. I can not tell you how many were rude, had horrible customer service, and/or terrible sod. I have delt with Ramirez through out this process as well, from estimates, deliveries, resoddings, and installations. But I must say and be completely honest, everytime I have used them, I have never had an issue, yea the bahia broke up in pieces here and there, but thats bahia for ya- do your research before you buy it, just because your neighbor likes doesn t mean you will (I had that problem with zoysia-worst sod!) Sod buyers, please be well informed of the product you are buying, and just because a company has a few bad reviews, don t take it for granted. There are good and bad sod companies out there but this is NOT a bad company. I appriciate their business and I will continue to buy from them without hesitation. I hope my review has helped anyone with a doubt. Thanx !

06/05/2012

Overall
KEEP AWAY........... IF IT WAS...

BUYER BEWARE....... KEEP AWAY.... IF IT WAS POSSIBLE TO GIVE 0 STARS I WOULD HAVE THEY TOLD ME IT WAS 13,600 SQ FT I WAS GOING TO PAY 3,600 DOLLARES CASH THEY DID NOT HAVE ENOUGH SOD TO FINISH THE JOB Arnold the sonlaw said he had made a mistake of how big the property is i had to pay a extra 900.00 dollares for his mistake and his wife witch is the owner's daughter said it was a human mistake she was very rude ,still the job is not complete when i went to the office the one with black hair grabed my purse and pushed me there was the two sisters in the office. I went by myself, always have someone with you for witness. I had wished i know this from the beginning, I had talked to Mike he lives in spring hill , he said that was family business and he gets his sod from them , he recomended them, he is very wrong. They even speak a diffrent language so we don't know what they are talking about , trust me read the reviews (STAY AWAY FROM THEM )

Overall
The sod they delivered was in ...

The sod they delivered was in tiny pieces & full of bugs and weeds... the entire reason I had to replace my lawn in the 1st place:) The lady on the phone basically told me that I got what I paid for (cut up grass from a cow pasture). Further, each pallet was supposed to cover 400 sq. ft. However, 3 pallets (which should have covered 1200 sq. ft. only covered 856 sq. ft. So, I called to ask them if they would come out to my house measure the sod that had been laid and give me the difference at no charge. The lady that I spoke with was a completely unprofessional and had no customer service skills whatsoever. I told her that I would call my credit card company to ammend the charge and that they could come by anytime to reclaim their sod and measure it out while they are picking it up off of my lawn. She then welcomed my threat... telling me that they have a credit card company with lawyers that would fight me. Thumbs down on the product and the customer service. I would recommend any other company over this one, if you are looking to get sod. Please do yourself a favor and pay they extra $10 per pallet of sod and don't use this company!

07/19/2011

Overall
There is absolutely no custome...

There is absolutely no customer service at this place. The estimator showed up days late, and the office staff is rude over the phone and does not return calls. There is no follow up with this company. Its a shame they dont have their act together because they advertise prices less than the competition.....but I guess you get what you pay for. I am amazed that any small business can be so careless and not interested in new customers in this struggling economy. My job was worth thousands of dollars. Take note Ramirez Sod and improve your follow up and customer service manners and skills, if not get ready to shut your doors for good!

Sponsored Links
People Also Viewed
Send to Phone
Ramirez Sod Company

(727) 379-0639

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback