Saved to Favorites

(412) 657-8590Add WebsiteWrite a Review

More Info

Small Independent Heating & Air Company With Over 20 Years Experience. We Offer That Personal Touch That You Deserve!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
* AIREASE * April Air * Bradford-White * Buderus * Ducane * Heil * Honeywell * Nordyne * Payne * White Rodgers
Payment method
check, discover, master card, visa, debit
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
peterguellard

08/31/2011

Overall
These guys are not joking arou...

These guys are not joking around. My house was build in early 1900-ties and has brick and concrete walls 2 feet thick. It's a bunker. Anyhow, I had Jim instal a new furnace, but they needed to drill through the wall to run the furnace vent through. I know how hard it is to go through such wall, I have done it and made lots of mess. Jim left my house clean and spotless with a brand new 95% efficient furnace. And did I mention that he is a super nice guy?

e.buglar

05/12/2011

Overall
I have been using Pro Furnace ...

I have been using Pro Furnace for about five years and must say Jim is outstanding. Jim was out doing a routine maintenance check this past February where he discovered I had several major cracks in my furnace that could result in dangerous levels of carbon dioxide in my house. The damage was severe enough that it wasn't safe running the furnace at night especially with a baby in the household. Jim quickly got on the phone and ordered a new furnace from his supplier. While we were waiting for the furnace to come in Jim offered to supply space heaters for my house so my daughter wouldn't be cold throughout the night. Jim went above and beyond to make sure he took care of me and my family. And honestly if he wasn't doing his annual maintenance check things could have turned out a lot worst for our household. I would highly recommend this company to my family, my friends, and to anyone that wants outstanding customer service.

kaheaaloha06

03/14/2011

Overall
AWESOME JOB

I noticed that my hot water tank was leaking and called Jim. He comes every fall to bleed my radiatiors so we can turn our heat on. He came Monday morning around 10am and was able to remove and install a brand new hot water tank before noon. I would recommend Jim to anyone with any HVAC problems or new installations. He is friendly, informative, professional and efficient.

robertscramer

03/14/2011

Overall
furnace repair

Jim is both prompt and knowledgeable and corrected the problem with no mess or fuss! They were helpful in my understanding of the problem and how it was fixed. I certainly would recommend them to anyone with a heating/airconditioning problem!

ronrid5

12/12/2010

Overall
Happy Customer

What you need to know:

Service was prompt

Cost options were presented and discussed professionally and educated me on the work

Work was completed in a timely manor

Obstacles arose during the work which were easily overcome during the repair

Clean up was complete

Bottom line I am a happy customer



My Story:

I had an emergency repair in my home which need immediate attention.

I called early in the morning and Jim, the owner, was able to come over shortly after my call.

Jim went well above the call of duty.

The work needing done required him to take down part of a paneled wall in my home. After the repair, testing for carbon monoxide was done and it became apparent that an old vent that was being used was clogged with debris.

Jim had to get additional equipment to vacuum out the vent and then run a camera up to make sure that all looked good.

After the work, Jim put up the wall and my home looks just as it did before the work.

Great Job.

1reviewer2

09/23/2010

Overall
Excellent

Jim was very responsive, friendly, did a great job and was reasonably priced. It's very rare today to have any service person meet your expectations let alone exceed them. Jim's did.

timt357

08/31/2010

Overall
Excellent Service, Reliable and Trustworthy!

After being recommended by a friend, I've had Jim out to my house on two separate occasions. Both times, he found and fixed the problems quickly and efficiently. He's professional, on time (even came out one evening for a quick fix), and very reasonable with prices. I'm happy to recommend him to all of my friends when they need furnace or AC work done. If you're looking for an HVAC guy, Jim at Pro Furnace and Air is the one to call!

cupcakeandy65

08/12/2010

Overall
Andrea

Great Service! I was told I needed a new air conditioner, but Jim diagnosed the problem in under 10 minutes, fixed it for a VERY reasonable price. Much less than buying a new air conditioner! I will never call anyone else again!

abisdabis

08/11/2010

Overall
Excellent Service and ON TIME!

Jim was excellent. He showed up when he said he would and did a great job for us. Our air conditioner stopped working and Jim showed up quickly to assess the issue and fix the problem. Very affordabe, courteous and cleaned up after he was done. Will definitely call Jim again!

cmbjme

08/06/2010

Overall
Great Service!

My central air went in my house and the gentlemen who came were very nice and professional. They got the job done in a timely manner and had my air up and going again! I highly recommend this company!! They are great and affordable*

magicoh

06/02/2010

Overall
Tremendous Service!

Jim was fantastically helpful! He returned my after hours phone call and assured me that he would be able to come fix my A/C the next day, although he was already completely booked.



Jim was very knowledgeable and offered me great advice that has already saved me money.



The service was very quick and very reasonably priced, especially considering the last minute scheduling!



I would HIGHLY recommend Pro Furnace and Air to everybody!



Thank You for the cool air!

rshore407

04/26/2010

Overall
Fantastic Service with a Great Deal

I'm not normally one to take the time to go on-line and rate a service or a product. The fact that I'm doing this is testimony to my satisfaction with the product and service that I received from Pro Furnace and Air. Jim installed a high efficiency furnace, AC unit, filter system, and humidifier in my house late last summer. My family has experienced the extremes of both summer and winter with the new system. What a difference!!! I wish we would have done this years ago. As for service, Jim's all about customer satisfaction. He worked around my schedule, kept things clean, and fully explained everything I needed to know about all of the components of the new system. He even added an air return that was missing in the basement from my old system. He was right, the return provided better air circulation and the basement was noticibly warmer in the winter. Thank's for everything, Jim.

joebjefferson

03/06/2010

Overall
excellent and honest furnace repair

My parents recently had a problem with their furnace. Their home is heated with hot water heat, hence, their furnace is a boiler. My parents called a competitor who stated the boiler needed cleaned and estimated the cost between $500-$1000. The competitor also stated they could not guarantee that the furnace would work and they recommended installing a new boiler. They estimated this cost at $1500 for labor and $3000-$3500 for the boiler. Before going any further, I contacted a friend of mine from the Whitehall Public Works Department who recommended Pro Furnace and Air. Jim from Pro Furnace and Air was prompt and came out that afternoon. He looked at the boiler and stated that it needed cleaned badly, however, he guaranteed it would function properly after a thorough cleaning. Jim came early the next morning, cleaned the furnace and it does, in fact, work properly. Basically, the cost of the work that Jim did was just about half of the lowest estimate the competitor gave to clean the furnace...and remember, the competitor said they couldn't guarantee the furnace would work! I never had a "furnace guy" before, but I do now! Thanks Pro Furnace and Air!

Joe B.

fjkaye

03/03/2010

Overall
Great Relieable Service!

I would highly recommend Pro Furnace to any of my friends or relatives. Jim's service was exceptional. He was professional and relieable. I was concerned about picking someone out of the yellow pages, but I am happy that I decided to call Pro Furnace. I couldn't have asked for better service. Thanks Jim!

lberes

02/28/2010

Overall
great job!

Was efficient, polite, and willing to run out to get the necessary pieces to fix our heating system and come back right away.

lasekpartyof5

02/21/2010

Overall
Exceptional Service

We called Pfo Furnace and Air on a Friday night when our Lennox furnace stopped working, Jim called us back and was there at 8:30 the next morning. Over the phone he had even offered to bring over space heaters that night to keep our house warm till he got there. We couldnt have asked for a better furnace guy! He had us fixed and running within a couple of hours, and will come back to replace another part that we hadnt realized wasnt working that will help our son's asthma condition.

We as a family will definitely recommend Pro Furnace and Air to our friends and family in the future. It is nice to know that there is a company out there that you can trust and depend on. Thank you!

psmercani

01/31/2010

Overall
Excellent Service, Honest, Reliable

Better service than we ever expected, this is the only company that I will ever call to check my furnace and air. We had a major furnace problem the night before going on vacation for a week. Jim came as soon as we called to see what needed to be done. At first it seemed like it would just need a part, but it ended up that the parts would cost almost as much as getting a new furnace. It was the first week in January, it was cold and we did not want to leave our house for vacation without heat, I was afraid of the pipes freezing and my 5 cats. Jim told us to go on vacation do not worry about the furnace. That Friday when we went to the airport our cat sitter let Jim in the house and he made the furnace we have blow the fan to keep the house warm until we came back from vacation. The house was perfect while we were away and when we came back he came to install the new furnace. Jim is very reliable, very knowledgeable and extremely honest. This is a company you can truly, truly trust!!!

nickl3580

01/24/2010

Overall
GREAT SERVICE

My father-in-law recommended this company when we started having trouble with our furnace. We called him on a Friday and he was at our place Saturday morning. He knew within 5 min the problem, went to get the part, and was back. The entire job couldn't have been more than an hour. We were so pleased with the service we are having them back to install a new furnace next year. 5 stars and would recommend him to all my friends and family.

ilovecain3211

01/14/2010

Overall
GREAT SERVICE-ABOVE AND BEYOND

We had a problem with our furnace on one of the coldest days so far. We were helped within hours and the furnace was fixed immediately. We would recommend Pro Furnace and Air to everyone. They live up to their honest reputation and excellent work.

bcarmo

12/08/2009

Overall
Absolutely Trustworthy

It's hard to find a contractor that you can actually trust, but Jim is one of those contractors. His work is excellent and you know that he has your best interests in mind, not his. I would recommend him to everyone.

Details

Phone: (412) 657-8590