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Power Pro Plumbing Trenchless Sewers & Drain Cleaning Experts

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Business Details

15

years

in Business

Social Links:
Visit Twitter Page   |   Visit Facebook Page
Hours:

Regular Hours

Services/Products:
  • Commercial Services
  • Disposals
  • Drain Cleaning
  • Electronic Leak Detection
  • Estimates
  • Evenings
  • Faucets
  • Free Estimates
  • Garbage Disposal
  • Garbage Disposals
  • Gas Leaks
  • Hydro Jetters
  • Hydro Jetting
  • Leaks
  • Plumbing
  • Plumbing Contractors
  • Sewer Contractors
  • Sewer Line Replacement
  • Sewer Repairs
  • Slab Leaks
  • Toilets
  • Water Heaters
  • Water Leaks
Brands:
American Standard, Bradford White, Franke, Hangsgrohe, Peerless
Payment method:
amex, discover, visa, master card
Languages:
Spanish
Associations:
BBB
Categories:
Plumbing-Drain & Sewer Cleaning, Septic Tank & System Cleaning, Plumbers, Sewer Contractors, Leak Detecting Service, Water Heaters, Building Construction Consultants, Sewer Cleaners & Repairers, Construction Consultants, Building Contractors, Heating Contractors & Specialties, Building Contractors-Commercial & Industrial, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Water Heater Repair

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Reviews

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05/02/2016

Overall

Our downstairs Plumbing backed this morning. Handling a Plumbing problem was not a part of my busy schedule this morning. I called Power Pro Plumbing, and they sent their Amazing service Tech Joseph out to help us with our Problem. I watched Joseph carefully and thoroughly source our problem and within 45 minutes of his arrival our Plumbing was unclogged and working nicely. Thank you, Power Pro and thanks, Joseph. It is nice to work with a Plumbing Company that is thorough and focusses on quality!

03/03/2014

Overall

Power Pro Plumbing (License # 766254): Unfortunately, we relied on Yellow Pages reviews to discover that Power Pro Plumbing did not live up to the hype of the reviews or name. Be cautious, if you have a water emergency or water damage that needs immediate attention. 28 hours after our initial call, our issue was resolved.

Power Pro Plumbing has a capacity issue causing long delays and poor customer experience. In addition, they demonstrated a pattern of focusing on additional scope of work before the initial work was resolved. It was hard not to get the sense that we were being “played” with our final costs 4x’s the initial quote and additional work recommended 15x’s the original price.

The technicians were professional, polite but more focused on booking the next job. The main office’s lack of accountability and poor customer service was disappointing. We had three technicians come out with each recommending more work than the last.

Our main line backed up, water overflowing from our toilet and bath tub into our bedroom. Power Pro Plumbing quoted us a wait time of 1 hour 30 minutes. It was 5 hours and 30 minutes before a technician came. The technician was professional and helpful but was unable to resolve the issue because it was late in the day. Keep in mind if we had not waited so long our issue may have been resolved. My family was left with without water access and few options for another plumber to come out.

Feeling up against the wall with few options we scheduled the additional work assessed (4x’s the original call price) to resolve the issue. The technician showed up the next day within the three hour time period quoted by the company operator to tell us in person that it would be another 4 hours before a third technician would come out to conduct the work. They focused more time quoting additional work (15x’s the original price) before they completed the work we waited 28 hours to be conducted.

Again, if you have a water emergency this is NOT the company for you. They are overpriced and make you wait long periods of time with no results and have zero accountability. This is the last time we rely on the Yellow Pages and Power Pros Plumbing. It’s my hope that this review will help someone else avoid the negative experience my family has gone through.

06/14/2013

Overall

My downstairs bathroom toilet and sink backed up while nobody was home. I called this listing and had a very helpful and courteous phone operator send someone out to inspect it. Inspector ran about 20 minutes later than specified, but I was very grateful that they called me instantly to give me a heads up.



Joseph was very kind and helpful, though he found lots of tree roots while running the roto-rooter through the system in the house, and outside, which falls on our landlord for the townhouse we are renting.



He also cleared two sinks for us and they have never drained (and smelled) better since we moved in in January! Cleaned everything well after he was finished, too.



Though plumber visits are pricier than anyone would want, I absolutely recommend this company to clean up for you and your family.

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Power Pro Plumbing Trenchless Sewers & Drain Cleaning Experts

(888) 460-7610

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