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Rental Trucks for Household and Business Needs

Business Description
Whether you are moving your family across town or your product around the world, access one of our 1,500 Penske neighborhood rental locations to find the one closest to you. Household Rental: We help you find the perfect truck rental, get all the right moving supplies and map your route. And our call center is open from 7 a.m. to midnight, EST, to answer all your questions and keep your move on schedule. Business Rental: We have the practical, cost-effective solutions that you want. Penske offers the newest vehicles and the best preventive maintenance program in the business. You avoid costly breakdowns and your customers enjoy on-time delivery, every time. Think Green: When selecting a rental truck consider Penske Truck Rental, who is part of the EPA's SmartWaySM Transport Partnership. Penske is SmartWaySM certified and has earned the program's highest rating possible for environmental performance.
Services/Products
* Wide variety of vehicles, including trucks, tractors, trailers and moving vans * Our trucks are the newest in the industry and equipped with AC, automatic transmissions, power steering, antilock brakes, AM/FM radio * Boxes * Moving supplies * Long and short term agreements * 24/7 roadside assistance * Full line of packing materials, accessories and towing equipment * Free unlimited miles on one-way rentals * Most major credit cards accepted
Brands
Penske Truck Rental
Payment method
discover, master card, visa, check, debit
Categories
Moving-Self Service, Truck Rental, Moving Services-Labor & Materials, Moving Equipment Rental, Trailer Renting & Leasing, Self Storage
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Reviews (3)

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11/07/2014

Overall

I was renting over $40,000 in trucks from these guys and almost every week I had problems. Especially from Ryan and that female manager. The trucks ran bad, or they didn't have them available. One time I had a truck break down in Kentucky and they left my guys on the side of the road for 12 hours. I wouldn't waste my time with these guys. Rent from Budget or Ryder instead, or if you have to U-Haul. Yes even U-Haul is better than these guys.

Overall
Terrible! They rented us a 26...

Terrible! They rented us a 26 ft. diesel truck that had mechanical problems. We found out later that the truck was a month overdue for maintenance but they rented it to us anyway. We called customer service several times and got excuses. Then they sent repairmen who couldn't even identify the problem! Finally, the THIRD repairman was able to help us, but it was after business hours, and he needed a part that he couldn't get until the following morning. We had to spend the night in a hotel, which was an extra expense. I was driving a rental car and had to extend it an extra day, another additional expense. My husband had to take an extra day off of work. With the low mph and the time spent waiting for the repairmen, we lost about a day and a half. I sent an e-mail to Penske Customer Service describing our experience - no response!!!

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