Payless Car Rental
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Absolutely terrible service and some of the most stupid people I’ve ever met... when i rented they guy delayed and delayed until i agreed to purchased the extra insurance.. Plus, he was walking me through the cars trying to get me to upgrade to an SUV – another waste of time of over 45 minutes I wasted over 90 minutes with them trying to get me to upgrade and purchased insurance I didn’t need! The manager "ERM" was even worse..I cannot believe how they stay in business... I WILL NEVER RENT FROM THESE IDIOTS AGAIN!!!
12/26/2005Provided by Citysearch -
I was completely blown away by how rude and unproffesional the staff at Payless car rental in Oakland was. I had problems with my car, found out from a mechanic that the car was unsafe to drive, and was offered no assistance from the staff there. They told me to just drive the car back anyway. I didn't because the mechanic told me the cars tires were bald and unsafe for driving, and the manager at Payless offered me no recourse. I ended up stranded for a day on my vacation. I got the impression from the manager there that he could not care less, and was even hung up on twice by the staff. Overall, I wouldn't recommend renting from Payless car rental in Oakland to anyone.