Panorama Road Service
05/16/2011Provided by Citysearch -
Upfront and honest mechanics- such a relief! I know enough about cars to know when someone is trying to buy something I really do not need. It was so nice to have to deal with any of that- especially during my state inspection. Put your shield away and feel comfortable to walk in and walk out without wanting to call your dad first :)
Panorama is by far the best place to bring your car. I bought a 13 year old jeep from a seller in Illinois and had it shipped down. I first brought it to the Jeep service department for a look to make sure all things were in working order. The jeep dealers service people were absolute dummies and very bad at service. They also gave me a quote of more than 6 grand! I found Panorama via Google and takled to them there and they seemed knowledgeable and fair They did all the work I need to make the car safe and reliable for less than 2 grand. Not only were their prices excellent but their service was unlike any place I've every taken a car. When I asked them about why they didn't do a particular repair I asked him about he told me that i didn't need to be done! What other place would say that. They would just do it and charge you! I will always bring my Jeep there. They go above and beyond.
This place is very fast! I called at 9 am and made the appointment for 10a and the guy was here at 9:55a. I had a flat tire and my car was parked in my underground parking garage with a very narrow drive way so it's not the ideal place for a tow truck to go. So the guy came downstairs with me and switched out my flat for the dummy I had. ( I would have done this myself but my bolts were stripped so it was impossible with the wrench I had). Then he asked me where I was going and escorted me to the place even though I didn't pay for the tow service. I was very impressed. He even came out of his car and gave me a goodbye handshake before saying goodbye.
I was involved in a car accident a little while back on the freeway.
I called panorama to come get out of my bad situation. Phil the driver showed up within 15, towed me to his personal mechanic where I got my car repaired and was super helpful and friendly throughout the whole process.
would definitely keep them in mind next time my car is crippled.
They're pretty fast, evidently knowledgeable, quite reasonable and most importantly they get the job done. My prius needed a jump (since it went unused while I was out of town). They knew the peculiarities of the hybrid and what to do to ensure a safe restart. So I gotta give them top marks.