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Organic Cleaners

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Business Details

11

years

in Business

Go Green When You Dry Clean! From the shirt on your back, to the down comforter on your bed, we do it all! *** FREE Pick-Up & Delivery ***
Hours:

Regular Hours

SunClosed

General Info:
At Organic Dry Cleaners, we care about your clothes, but, more importantly, we care about you. We apply the most advanced spot-removal techniques, have state of the art computer systems and use environmentally conscience processes. DF2000 is the solvent used to dry clean your clothes, which does not chemically interact with the majority of your garments in anyway. DF2000 is virtually odorless and non-irritating to your skin. DF2000 is the proven alternative to PERC (also known as tetrachlororthene) the traditional solvent used by most dry cleaners. Organic Cleaners welcomes you to smell and feel the Organic are difference! Free Pick-Up & Delivery!!!
Extra Phones:

Downtown Phoenix Location: (602) 265-1298

Desert Ridge Store FAX: (480) 585-3933

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Payment method:
all major credit cards, discover, amex, visa, mastercard
Location:
North Tatum Blvd., Phx (Across from Desert Ridge Mall) W. Thomas Rd., Phx (3rd Ave & Thomas)
AKA:

Organic Dry Cleaners

OrganiCare Dry Cleaning

OrganiCare Garment Care

Organic Cleaners LLC

Categories:
Dry Cleaners & Laundries, Leather Cleaning
Other Information:

Price Range : Average

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Reviews

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03/07/2011

Provided by Citysearch - 
Overall
Opportunistic Owner; Poor Customer Loyalty

Here are the simple facts and reason for the above review:

1. The owner is opportunistic and take every attempt to profit at your expense.

2. I am a repeat customer, and have spent $600+ in dry cleaning at their locations.

3. Once, a $150 Facconable shirt was damaged in their folder, the owner offered to buy me a replacement (the shirt is discontinued) or a credit. I told him the truth and stated I had gotten it at a heavy discount for $35, which he credited me for. I could have been opportunistic as he is and produced a valid receipt for the original replacement value of the shirt as $150, but did not. The owner also attempted to defer blame by stating the shirt had a defect, which it did not.

4. Once, at the Tatum Blvd location I had my clothes in before 7AM, stated clearly to them: shirts folded and need be ready by 4PM to make my flight. I stopped by, they stated they had a machine breakdown and apologized for not calling me. The shirts came to me not folded and I just barely made my flight. I tipped them $20 for their effort.

5. Once, at the Thomas Rd location, they stated their machines broke down and half of my dry cleaning would not be ready. I was forced to purchase clothing on the trip at a loss of over $80 to me.

6. Today, Monday, I brought six pieces of laundry (shirts) and dry cleaning in to the Thomas Rd location at 645AM and requested the items by 3:30PM to 4PM same day service. They stated their same day service is completed by 5PM and if I wanted my clothes by 3:30-4PM, I would have to pay a $5 per piece upcharge. I explained that not only I am a repeat customer, I also travel through to Friday and need a dry cleaner that will either work on Saturday or do my cleaning earlier on a Monday. The girl at the counter contacted the owner, explained my dilemma and the owner stood firm at the upcharge

Conclusion: If anyone reads this, I really need a decent dry cleaner in Phoenix that does work on weekends or is not a ""rip-off"" or is at least fair to their customers, because this Cleaners really deserves only a single star for their poor customer loyalty and their opportunism.

03/25/2008

Provided by Citysearch - 
Overall
Organic drycleaners....good product but they lied to me!

Organic Dry Cleaners on Taum Blvd. is my cleaners of choice. I have a pair of brand new slacks that cost me over $120. The first time i took them in they came back with a burn on the crease on the bottom of the leg. The owner of the place.....Brad.....had told me this was not possible and showed me how they press the pants. I watched and there is a hot iron that could easily burn them. He LIED to my face! Then he said it was probably a ciggarette burn....even though i have never smoked in my life! But it got even better when he offered me a $5 credit.......woo hooo im out $120 bucks and he wants to give me a credit to burn another pair of my pants.......they normally do a good job, but they lied to me and ruined my pants!!!!!!!!! Looks like I need to find a new cleaners.

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Organic Cleaners

(480) 585-3936

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