Monitronics SecurityAdd to mybook
Complete Home & Security Control at your fingertipsProudly protecting over 1 million customers and their loved ones since 1994
- General Info:
Your protection is our priority.
As the nation's second largest residential security provider, we deliver award winning alarm monitoring service to over 1 million homes and businesses 24 hours a day, 365 days a year.
Our Five Diamond Certified Alarm Response Center provides reliable and uninterrupted security monitoring for burglary, fire, carbon monoxide and medical emergencies. We consistently meet or exceed all UL, National Fire Protection Association, and Central Station Alarm Association standards.
Monitronics is recognized as an industry leader in alarm monitoring and security services. We are a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010 & 2011) and a two-time recipient of the Consumers' Choice Award® (2012, 2013) for excellence in business and customer service among Dallas-Ft Worth headquartered alarm system companies.
Local Authorized Dealers serving your area
24/7 monitored protection, customer care support
Easy-to-use security systems; no landline needed
HomeTouch Home Automation
Remote Security: arm your system from your smartphone
Save Energy: remotely control your lights, locks and thermostats
Watch your child return home from school
Get alerts when your house, door or windows are openMedical Alert Systems; Wearing a medical pendant gives you the secure feeling you deserve in your own home, knowing we’re always ready to help
We’re committed to helping seniors and those with medical conditions feed independent, safe and secure at home. Your medical alert system gives you instant access to professional, caring assistance 24/7.
Alarm Response Center open 24 hours a day, 7 days a week
Free Lifetime Warranty, Installation, Equipment & 24/7 MonitoringWe don't just talk quality service; we back it up. Monitronics won the 2012 and 2013 Consumer's Choice Award® for excellence in business and customer service.
- GE, Honeywell
- Home Automation Systems, Medical Alarms, Security Control Systems & Monitoring, Security Equipment & Systems Consultants
This has been the worst experience we could imagine. You can't get anyone on the phone without holding for a long time, constantly listening to "Your call is very important to us". When my alarm went off, they did NOT contact me so I called them because I couldn't get the alarm to turn off. I finally got a man, he hung up and I had to call back and start all over again ... meantime my alarm is still going off for... view moreWas this review helpful?Yes No|Flag Abuse
This has to be the worst company I have ever dealt with. Every single time I have had to call it is at least an hour of my time. Transferred from department to department. As I type I have been on the phone for 32 minutes and STILL HOLDING!! They missed 2 services calls and when I called to complain, I asked to speak with a Supervisor. the agent WOULD NOT put a supervisor on the phone. He told me that the supervi... view moreWas this review helpful?Yes No|Flag Abuse