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Monitronics Security


Today:8:00 am - 7:00 pm

Tomorrow:9:00 am - 3:00 pm

(855) 202-6165

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Business Details

Complete Home & Security Control at your fingertips

Proudly protecting over 1 million customers and their loved ones since 1994

Regular Hours


General Info:

Your protection is our priority.

As the nation's second largest residential security provider, we deliver award winning alarm monitoring service to over 1 million homes and businesses  24 hours a day, 365 days a year. 

Our Five Diamond Certified Alarm Response Center provides reliable and uninterrupted security monitoring for burglary, fire, carbon monoxide and medical emergencies.  We consistently meet or exceed all UL, National Fire Protection Association, and Central Station Alarm Association standards.

Monitronics is recognized as an industry leader in alarm monitoring and security services.  We are a three-time Frost & Sullivan Alarm Monitoring Company of the Year (2008, 2010 & 2011) and a two-time recipient of the Consumers' Choice Award® (2012, 2013) for excellence in business and customer service among Dallas-Ft Worth headquartered alarm system companies.

Local Authorized Dealers serving your area

24/7 monitored protection, customer care support

Easy-to-use security systems; no landline needed

HomeTouch Home Automation

Remote Security:  arm your system from your smartphone

Save Energy: remotely control your lights, locks and thermostats

Watch your child return home from school

Get alerts when your house, door or windows are open

Medical Alert Systems;  Wearing a medical pendant gives you the secure feeling you deserve in your own home, knowing we’re always ready to help

We’re committed to helping seniors and those with medical conditions feed independent, safe and secure at home.  Your medical alert system gives you instant access to professional, caring assistance 24/7.

Alarm Response Center open 24 hours a day, 7 days a week

Free Lifetime Warranty, Installation, Equipment & 24/7 Monitoring

We don't just talk quality service; we back it up.  Monitronics won the 2012 and 2013 Consumer's Choice Award® for excellence in business and customer service.
GE, Honeywell
Home Automation Systems, Medical Alarms, Security Control Systems & Monitoring, Security Equipment & Systems Consultants

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Absolute worst company ever!! Wish I could get out of this contract!!

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They bought my original security company, Security Networks. Both companies provided very poor customer service. Any time there was a problem, it would take multiple phone calls to get anything done.

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I worked for these guys for about a month. Stay away, shady as hell.

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This has been the worst experience we could imagine. You can't get anyone on the phone without holding for a long time, constantly listening to "Your call is very important to us". When my alarm went off, they did NOT contact me so I called them because I couldn't get the alarm to turn off. I finally got a man, he hung up and I had to call back and start all over again ... meantime my alarm is still going off for... view more

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This has to be the worst company I have ever dealt with. Every single time I have had to call it is at least an hour of my time. Transferred from department to department. As I type I have been on the phone for 32 minutes and STILL HOLDING!! They missed 2 services calls and when I called to complain, I asked to speak with a Supervisor. the agent WOULD NOT put a supervisor on the phone. He told me that the supervi... view more

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