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MetroRide.com

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Business Details

24

years

in Business

Hours:

Regular Hours

General Info:
Please Visit Our Web Site For More Information
Extra Phones:

Phone: (248) 666-2110

Services/Products:
Taxi-Limousine Service-Airport Transportation Service-Airport Shuttle See Website For Pricing/Rates
Payment method:
amex, carte blanche, diners club, discover, mastercard
Categories:
Airport Transportation, Taxis

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MetroRide.com

Reviews

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01/16/2016
Overall

There aren't a lot of cab companies around Oakland County, and I needed a ride to the airport last week. I found MetroRide and I was impressed with my experience with them. The car arrived on time (actually a little early), the driver was friendly, helped with my luggage and overall it was a very pleasant "no stress" trip to the airport. Rates are very competitive as well. The driver told me they also do "local" runs in case someone needs a quick lift across town.

Nice to see
...view morea company like this doing business in the Detroit area!view less

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Overall

Metroride is very professional.
I have nothing but great experiences.
The girls on the phone are polite and helpful.
Cars are clean, drivers always call ahead, and they usually arrive early.
(Driver Kieth is a teddy bear !!)

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09/07/2015
Overall

Great service and professional drivers! I use them at least once a week to do my errands. The dispatch will inform me if there is any kind of wait or problem but the driver always shows unlike other services I have used! All the drivers I have had have been very pleasant and nice. I will continue to use this service and recommend them to anyone who is in need of a ride!!

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05/26/2015
Overall

Don't make a mistake of using them. Poor service. Over charged for waiting while all along the driver was away from the car. Dirty cars. Charged $20 more than the meter read. Would never ever use them again!!

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04/21/2015
Overall

This review is about a TERRIBLE experience with metroride in March 2014. I wanted to go only through metroride as I had read such good reviews here but if I could give a negative star I would have been glad to rate that. I had an appointment with doctor so I called the previous day to book a cab from Farmington Hills to Novi and I was told that I need to call one hour before I need the cab, and even after I asked if it was sure that the cab will be available when I call just an hour be...view morefore, I was assured that it will be. Then when I called up the next day before one and a half hour, I was told again to call exactly one hour before, so finally when I did call exactly one hour before I was told very causally that there is no cab available, and when I hung up as I was in a hurry to find and get any other cab, by mistake I called up another number of the same company (248) 666-0222, the same lady picked up and yelled that this is the same company where I had hung up, and she hung up on me. Is that the way you treat your customers who need a cab for short distances?? I really don't know if they feel whoever wants a cab for a short distance needs it for shopping or some amusement. I was late by an hour for my doctor's appointment, and needless to say the amount of frustration I had in finding a cab with just one hour left in my hand. Also, I had to pay almost double the amount than required as no one was willing to come at such a short notice and finally the cab which I took dropped me somewhere else and I had to walk for almost half an hour in snow to reach my doctor's building. If they would have told me the very first time that there is no guarantee if cab would be available when I call just an hour before, I would have had time to do my research and get a good cab. I hardly write reviews but I am writing it so that people should know how casually and rudely they treat customers who need a cab for short distances.view less

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06/22/2014
Overall

I had such a WONDERFUL experience with Metroride!!! I was in town on a business trip staying at the Hampton inn in Novi Michigan. I wanted to go local within the area to go shopping and site seeing. I called Metroride to see what was in the area, prices, and how to go about getting a vehicle. The dispatcher was so pleasant to talk to and informational about the area and where I should go shopping. The price didn't bother me (15 min) to go local with in 5 miles. I was told to call one ...view morehour before I wanted to go anywhere. When I called back to schedule the ride I got a different lady and she was just as nice to talk too. My driver was just as experienced as the dispatcher. He opened the door for me, asked how my day was, and where was I going. He knew just how to get there and didn't have a problem finding anything. I am not sure of his name but he said that he is always in the Novi area so I cant recommend him. The next time I am in Michigan I will be calling them again and if my company approves it I will have them pick me up from the airport!!view less

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06/20/2014
Overall
Nightman

When going to the airport it was the most enjoyable and professional ride I have ever experienced, I love it and I give it 5 stars.

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10/11/2010
Overall
GREAT SERVICE!!!!

i called metroride to go to the airport they were on time and the price was great!!!! The driver helped me with all my bags.I have used other cabs before and none of the helped me at all.

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