Never use this company. Does not deserve even one star. I paid in full back in June for a Luxury SUV to transport our guest of honor to the heliport in Long Beach. The owner (he says), Michael, was going to do the transport himself. We had many conversations over the phone as we were setting up the event & he always sounded like he knew exactly what he was doing. 3 days before the October 14th, 2013 event, I called to confirm one last time & he advised that he has other commitments on Monday but would arrange "his partner" to drive. It turns out he gave the job to another company who in turn wasn't available & in turn, gave it to yet another company. Whoever this 3rd company was (still cannot find out who it is) gave our guest of honor the ride of a life time. For 2 hours going from San Diego to Long Beach, the driver was constantly swerving & needing to jerk the car back into the proper lane, the driver got a speeding ticket & by the time our guest of honor reached the heliport, she was a frazzled mess. Promised in the package I purchased was a luxury SUV with water, snacks. What we got was a town car that was promised by the 2nd company to have a TV, waters, full snack bar. None of that was in the car the 3rd company showed up in. So many more details to this but bottom line, this company is not returning any of my calls, the second company has spoken to me & promises to call back but still has not & they say they don't know what company actually did the transport. I would obviously never recommend this company.