Never again! The lady we have been trying to deal with, consistently tries to get off the pbone and says she'll call me back. I've never had a call back, I've always had to call her. My taxes do NOT EVEN show up with IRS. They never filed my taxes and that's a federal offense. Unlike Liberty Tax, I Will follow through this on my end.Share Review
Liberty Tax ServiceAdd to mybook
Our team of professionals make customer service their priority so when you're looking for a tax preparation firm, Liberty Tax Service is the best choice.
- General Info:
- To Opt In, Text LIBTAX to US411 for Special Offers
- Year-Round Support - Our offices are open year round to serve your needs
- Satisfaction Guarantee - Our service is guaranteed 100%. If you are not satisfied for any reason, we will refund your preparation fees
- Accuracy Guarantee - We will give you the most accurate return & the largest possible refund. If we make an error in the preparation of your return that results in penalties & interest, we will pay the associated penalties & interest.
- Free Consultation - Information & consultations are always free at Liberty Tax
- Audit Assistance - If the IRS audits you for a return we prepared, we will accompany you to the audit & will answer questions as to how the return was prepared
- Correspondence Assistance - We offer IRS tax help by assisting you with all IRS and state correspondence that you receive, including audits, letters, & inquiries about your tax return
- Free Copies - You can, at any time, get copies of your tax return for free
- Online Tax Preparation - esmarttax.com is Liberty's online tax preparation available to those of you who prefer to prepare your own taxes
- Electronic Filing - Electronically file return to IRS with your refund sent to you via check or directly deposited to your bank account by the IRS
- Paper Returns - Return done as a standard paper return & must be mailed by you to the IRS
- RT - Refund transfer typically in 8 to 15 days of electronic filing of tax return
- RAL - Refund anticipation loan, most in 24 hours or less. Must Qualify
• Tax Return Preparation
• Audit Assistance
• Electronic Filing
• Free Copies of Tax Return
• Online Tax PreparationSatisfaction Guaranteed!
- Payment method:
- amex, check, visa, master card
- Tax Return Preparation, Tax Reporting Service, Tax Return Preparation-Business, Financial Services, Taxes-Consultants & Representatives
Liberty in Lincoln IL. Horrible place to do business. The person we worked with (Dean), used racial slurs about previous customer and stared at wife's chest the entire meeting. We ran out of there and never went back. Steer clear of this place. Many people in Lincoln have had the same experience there.Share Review
Unfortunately many taxpayers expect refunds beyond what the IRS permits.
Liberty Tax quality does vary between locations as does food quality between restaurants of the same chain. But one thing is certain Liberty Tax service will & does rectify most situations. I know as I had an issue that Liberty went well beyond their responsibility to satisfy our concern. THANKS Liberty of Plantation FL for a job well done & appreciated.
The IRS says our refund was pit in our account over a week ago. It was to go to them and they would cut us a check. Not only did they not call us when it came in as they said they would but will not return our calls!! Shady at the least ! I will soon begin calls to the better business bureau and IRS !Share Review
The Hickory Creek, TX location is horrible! Firstly they didn't know how to fill out half of the forms and spelled things incorrectly. 2nd, they didn't even know what forms the IRS would require. This place is a big rip off. THey are THIEVES!! Now I'm getting collection calls from the RAL company because Liberty failed to submit required forms to the IRS so my return couldn't be processed. When I called Liberty to find out why my return was rejected they didn't even know it had been. ...view moreI resolved everything on my own. I tried calling corporate for assistance and got no response. If you want to pay too much for no service and do the job yourself by all means go ahead, me I prefer to recieve the services I pay for!view lessShare Review
My first and only experience with the Liberty tax Office ( 7723 Ne 4th Plain Rd, Ste C) Vancouver, WA 98662 has been a nightmare that went on for months! I am actually still waiting to see the compensation that they promised me.
Their employees are IGNORANT and RUDE. I received the WORST CUSTOMER SERVICE ever. What a waste of time it has been for us.
This place ripped off my mother!!!!
Here is how it works:
She went in they filed her taxes she gave them her account # and direct deposit #, tried to pay them $50 they quoted to prepare her taxes and they said they will get paid when everything is filed.
They deposit her refund into their account!!! Then after they deduct the $50 for preperation and a $30.95 Account-handling fee they direct deposit it into her account.
She was not given any other option and they kept her in the da...view morerk until it was filed.
WARNING do not go to this place!!!!!!!!
This is a review for 15332 Dedeaux Rd Gulfport, MS 39503view less
We went to the Liberty Tax in Graham to get our taxes done this year and really enjoyed it! Our preparer was really nice and walked us through our return so we knew exactly what was going on and made sure we understood everything (we got a refund so we were pretty happy to begin with :). They even gave us a drink and snacks while they did the return. We'll plan to go back there next year too.Share Review