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Les Stanford Chevrolet Cadillac Inc

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Business Details

20

years

in Business

Home of the $10,000 Best Price Guarantee!
Social Links:
Visit Twitter Page   |   Visit Facebook Page
Hours:

Regular Hours

General Info:
www.LesStanford.comLes Stanford Chevrolet Cadillac is the Corvette King! We deliver vehicles all over the country. Ask us questions. We have the answers!
Brands:
Chevrolet
Payment method:
cash, check, amex, discover, visa
Neighborhoods:
Dearborn, Morley
Categories:
Used Car Dealers, Auto Repair & Service, New Truck Dealers, Automobile Body Repairing & Painting, New Car Dealers
Other Information:

Parking: Lot

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Reviews

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08/10/2016

Overall

This was my first time working with a dealer and I had a low expectations coming in. This dealer completely changed my perception of what a dealership should be. They were extremely accommodating and support a low pressure buying experience. I will definitely return to them in the future. My father sold his car at repokar and aims to buy the new one here.

05/06/2016

Overall
Professionalism

Horrible, terrible customer service. These jokers are disrespectful and outright the worst dealer Ive ever been to. They treat you like you're 12 and it's a privilege to be looking at their cars. Did not take me seriously and even the sales manager blew me off even though I literally could have paid cash for any car on the lot including a Z06. Simply the worst GM dealer I've ever been to.

12/01/2014

Overall

Don't we all wish we could make everyone happy every time we have interaction with customers? Unfortunately, there are very few businesses who can please all the people all the time. Give Les Stanford a chance and see how well you'll be treated.

11/15/2014

Overall
Go To Lou La Riche Instead!

Les Stanford is the worst delearship I have ever been to. Brian, the manager verbally promised me what he was going to fix/ repair on my car. Then he refused to put it in writing. Then of course he didn't follow through with his promise. He is pittiful. I had to wait in his lobby over two hours because my car was not ready on time so I missed work. Then when he showed me my car the body work was so bad he promised in writing what he would redo. Then when I called him the folliwing Monday, he said no, were not responsible for that.

Go anywhere but Les Stanford! I have had my car repaired at Lou La Riche in Plymouth and they did an excellent job!

10/27/2014

Overall
Go To Lou La Riche Instead!

My car was in they're body shop for two weeks and they still didn't finish the repairs even when Brian, the manager said my car was ready. A week after my car was towed to Les Stanford, Brian refused to repair what he verbally told me he would be fixing on my car and refused to put it in writing. Then when I went to pick my car up, the body work was so bad Brian said for me to bring my car back he would fix it. Then the following Monday when I did, he said "no, we didnt have to fix that anyway". He was clueless as to what needed to be fixed even with my work order in his hand.

My car was also not ready on time and I had to wait in their lobby for 2 hours and miss work. Les Stanford was paid $5000 for my repair and they did nothing that I can see. Very poor job! I have been to Lou La Riche to have my car repaired and they did a superb job and their customer service is very professional. Save yourself some aggravation and go there! I do not know anyone personally at Lou La Riche that I am endorsing them.

10/10/2014

Overall

My sales representative was Michelle Sladovich of Les Stanford Cadillac, I purchase my 2014 Cadillac Cts Coupe from the moment i walked into the dealership she had a warm spile on her face she is accommodating nice and knowledgeable answered all my questions ,took care of every detail, including registration, insurance, title license plate and sat in the car with me showing me all the features and their function including onstar keyless entry radio cd recording system turn by turn navigation hands free phone Michelle Sladovich is absolutely the best sales representative, she made the process of purchasing my new 2014 Cadillac Cts nice & easy, and enjoyable. If you are planing to lease or purchase a vehicle I highly recommend Les Stanford Cadillac

A very satisfied customer!

Les Stanford Cadillac of Dearborn, Mi.

The Best Deal Plus Outstanding Customer Service, Priceless !



Thank you, Michelle



Anderson Polk

02/18/2014

Overall

Great Service and Super Deals! This dealership goes above and beyond to help everyone. They have always done great work for me and I recommend them to all of my friends and family

08/16/2013

Overall

This is the worst place to take your car. I took my vehicle to them yesterday (8/15/2013), I noticed there was an excessive amount of tires strewn about the dealership service floor. I brought my vehicle in for tire balancing and check before embarking upon a trip to Florida. They immediately wrote up a bill for tires and told me I needed to pay $990 for 4 tires. I questioned this decision as I knew this was a lie because I just purchased this vehicle a year ago and this wasn't possible. They inform me that all of my tires were dry rotted. Now this isn't possible because this car is garage kept and I drive it to work every day. There is no way my tires were dry rotted! How deceitful these people are! I took my vehicle to Matick Chevrolet and they performed all the work on my vehicle and NEVER once mentioned the fact that I needed 4 NEW tires. Such deceit----of Les Stanford employees! I will NEVER ever bring any of my 4 vehicles to this company ever again. Sorry Les Stanford due to the trickery and deceit of this dealership You people have lost a valuable customer and I will tell everyone that I know and even those who I don't know "NOT TO EVER GO TO LES STANFORD" Sorry u people bought too many tires and have to lie to your customers and get them sold U will not prevail, hopefully people will read all of the reviews i'm gonna write and the word of mouth that I will spread to others and hopefully your dealership service department will be history!

Overall
AngryCustomer2013

I took my vehicle in for service and they charged me $492. They were suppose to fix the two sensors in the service center. I called the csp and he didn't even call me back, I went back up there after three phone calles with no response and was treated like WHATEVER. Finally, was told it will cost another $75 for thek to look at it. Really! No thanks LS. We've purchased to vehicles from them and wipl never go back again and if you need sevice, a minority, and a woman, you might want to reconsider.

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Les Stanford Chevrolet Cadillac Inc

(313) 908-5430

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